# Securus Mobile vs CloseWatch Calcasieu

Securus Mobile and CloseWatch Calcasieu both sit at 4.6 stars, but that hides the real split: 50% of CloseWatch Calcasieu's written reviews are positive against 13% of Securus Mobile's. CloseWatch Calcasieu also leads on monetization model (free vs free with in-app purchases) and iOS requirement (13.0 vs 18). Securus Mobile's advantage is ratings volume (64K vs 8) and chart position (#39 vs unranked). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for Securus Mobile against 4.5 for CloseWatch Calcasieu. That said, the two scores are not equally well evidenced: Securus Mobile has 64K ratings behind it against 8, so its average is the more settled of the two. Written reviews are what separate them: 13% of Securus Mobile's written reviews are positive against 50% of CloseWatch Calcasieu's.

Securus Mobile ships an update every 6 weeks, CloseWatch Calcasieu every 2 months. The most recent releases landed on October 28, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | Securus Mobile | CloseWatch Calcasieu |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (64K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** | [4.5 (8 ratings)](https://appshunter.io/ios/app/closewatch-calcasieu/id1481132143/reviews) |
| Number of ratings | **64K** | 8 |
| Positive reviews | 13.3% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#39** | — |
| Size | 101 MB | 28 MB |
| Requires iOS | 18 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Calcasieu Parish Sheriff's Office](https://appshunter.io/developer/1481132142) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #39 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### CloseWatch Calcasieu

[App page](https://appshunter.io/ios/app/closewatch-calcasieu/id1481132143)

This app allows citizens to anonymously report incidents like drug activity, bullying, or human trafficking to law enforcement, schools, and city officials. Users can submit tips with photos, videos, audio, and text, and receive emergency alerts. It aims to enhance community safety by enabling citizens to report concerns.

**Highlights:** Anonymous tip submission, Report drug activity, bullying, trafficking, Attach photos, videos, audio, text, Receive emergency alerts, Support for Spanish language users, Direct reporting to law enforcement and schools

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is CloseWatch Calcasieu free?

CloseWatch Calcasieu is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or CloseWatch Calcasieu?

Securus Mobile is rated higher. Securus Mobile averages 4.6 out of 5 from 64K ratings, while CloseWatch Calcasieu averages 4.5 from 8 ratings.

### Do Securus Mobile or CloseWatch Calcasieu have ads?

Neither Securus Mobile nor CloseWatch Calcasieu shows ads.

### Which is updated more often, Securus Mobile or CloseWatch Calcasieu?

Securus Mobile ships an update every 6 weeks, and CloseWatch Calcasieu every 2 months. Most recently, Securus Mobile was updated on October 28, 2026 and CloseWatch Calcasieu on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*