# Securus Mobile vs UTSW Huddle

The clearest difference is rating: UTSW Huddle at 5.0 against Securus Mobile's 4.6. UTSW Huddle also leads on monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 5 weeks). Securus Mobile's advantage is ratings volume (50K vs 4) and chart position (#40 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UTSW Huddle holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 4, so its average is the more settled of the two.

Securus Mobile ships an update every 5 weeks, UTSW Huddle fortnightly. The most recent releases landed on October 1, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Securus Mobile | UTSW Huddle |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews) | **[5.0 (4 ratings)](https://appshunter.io/ios/app/utsw-huddle/id1532031279/reviews)** |
| Number of ratings | **50K** | 4 |
| Positive reviews | 12.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Fortnightly** |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#40** | — |
| Size | 101 MB | 83 MB |
| Requires iOS | **16.6** | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [UT Southwestern Medical Center](https://appshunter.io/developer/1456657592) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #40 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### UTSW Huddle

[App page](https://appshunter.io/ios/app/utsw-huddle/id1532031279)

Stay informed and connected with your team. Access important announcements, contacts, and news to strategize and achieve your goals. Features include video and push notifications for seamless communication.

**Highlights:** Leadership announcements, Contact directory, Referral tools, Healthcare news, Video features, Push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is UTSW Huddle free?

UTSW Huddle is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or UTSW Huddle?

UTSW Huddle is rated higher. Securus Mobile averages 4.6 out of 5 from 50K ratings, while UTSW Huddle averages 5.0 from 4 ratings.

### Do Securus Mobile or UTSW Huddle have ads?

Neither Securus Mobile nor UTSW Huddle shows ads.

### Which is updated more often, Securus Mobile or UTSW Huddle?

Securus Mobile ships an update every 5 weeks, and UTSW Huddle fortnightly. Most recently, Securus Mobile was updated on October 1, 2026 and UTSW Huddle on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*