# Securus Mobile vs iCaregiver

The clearest difference is in-app purchases: Securus Mobile at none against iCaregiver's 6. Securus Mobile also leads on ratings volume (50K vs 4) and chart position (#40 vs unranked). iCaregiver's advantage is rating (5.0 vs 4.6) and update cadence (every 9 days vs every 5 weeks). On price, ads, monetization model and device support there is nothing between them.

Both are free to download. iCaregiver sells 6 in-app purchases, starting at $29.99 per month. Securus Mobile asks for nothing beyond the download.

iCaregiver holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 4, so its average is the more settled of the two.

Securus Mobile ships an update every 5 weeks, iCaregiver every 9 days. The most recent releases landed on October 20, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | Securus Mobile | iCaregiver |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews) | **[5.0 (4 ratings)](https://appshunter.io/ios/app/icaregiver/id1538926952/reviews)** |
| Number of ratings | **50K** | 4 |
| Positive reviews | 13.1% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 9 days** |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | **#40** | — |
| Size | 101 MB | 41 MB |
| Requires iOS | 16.6 | **13.2** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Facilitate Healthcare LLC](https://appshunter.io/developer/1641351717) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #40 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### iCaregiver

[App page](https://appshunter.io/ios/app/icaregiver/id1538926952)

Connect families with vetted caregivers through a streamlined app. Agencies can manage their caregiver pool, automate matching based on family preferences, and communicate efficiently. Families can browse profiles and find suitable care providers.

**Highlights:** Automated caregiver matching, Vetted and screened caregivers, Agency dashboard with custom branding, Instant messaging for hiring, Family browsing of agency profiles, Service request management

**Features:** macOS Compatibility

**In-app purchases (6)**

| Purchase | Price | Billing |
| --- | --- | --- |
| iCaregiver | $29.99 | per month |
| iCaregiver | $49.99 | per month |
| iCaregiver | $59.99 | per month |
| Basic Plan | $49.99 | one-time |
| Standard Plan | $99.99 | one-time |
| Premium Plan | $149.99 | one-time |


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is iCaregiver free?

iCaregiver is free to download, with in-app purchases available.

### Which has better reviews, Securus Mobile or iCaregiver?

iCaregiver is rated higher. Securus Mobile averages 4.6 out of 5 from 50K ratings, while iCaregiver averages 5.0 from 4 ratings.

### Do Securus Mobile or iCaregiver have ads?

Neither Securus Mobile nor iCaregiver shows ads.

### Which is updated more often, Securus Mobile or iCaregiver?

Securus Mobile ships an update every 5 weeks, and iCaregiver every 9 days. Most recently, Securus Mobile was updated on October 20, 2026 and iCaregiver on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*