# Securus Mobile vs CorrectPay

The clearest difference is rating: Securus Mobile at 4.6 against CorrectPay's 2.0. Securus Mobile also leads on ads (none vs shown) and ratings volume (50K vs 148). CorrectPay's advantage is monetization model (ad-supported vs free with in-app purchases) and iOS requirement (13.0 vs 16.6). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 148, so its average is the more settled of the two. Written reviews point the same way: 12% of Securus Mobile's written reviews are positive against 9% of CorrectPay's.

Securus Mobile ships an update every 5 weeks, CorrectPay every 2 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | Securus Mobile | CorrectPay |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** | [2.0 (148 ratings)](https://appshunter.io/ios/app/correctpay/id1556110613/reviews) |
| Number of ratings | **50K** | 148 |
| Positive reviews | **12.4% of reviews** | 9.3% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 5 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | **Ad-supported** |
| Best chart rank | **#44** | #170 |
| Size | 101 MB | 181 MB |
| Requires iOS | 16.6 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Tyler Technologies, Inc](https://appshunter.io/developer/723747024) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #44 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### CorrectPay

[App page](https://appshunter.io/ios/app/correctpay/id1556110613)

**Currently charting:** #170 Top Free · Social Networking (US App Store)

Instantly deposit funds for incarcerated loved ones for commissary, phone calls, and more. Schedule video visits, send gifts, and access valuable community, health, and re-entry resources.

**Highlights:** Instant fund deposits, Schedule video visitations, Send gifts to loved ones, Access community resources, Health and re-entry information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Good customer support
- 🚀 Lets me send money and do video chats

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Buggy and unreliable
- 👎 Not user-friendly
- 🐛 Glitches and errors
- 👎 Difficult to navigate

**Reported bugs**

- App closes unexpectedly
- Can't verify phone number
- Payments don't go through
- White screen issues
- Incompatible with certain states/facilities

**Requested features**

- Ability to read past messages
- Improve video call functionality
- Make the app more user-friendly
- Fix bugs and glitches


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is CorrectPay free?

CorrectPay is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or CorrectPay?

Securus Mobile is rated higher. Securus Mobile averages 4.6 out of 5 from 50K ratings, while CorrectPay averages 2.0 from 148 ratings.

### Do Securus Mobile or CorrectPay have ads?

CorrectPay shows ads; Securus Mobile does not.

### Which is updated more often, Securus Mobile or CorrectPay?

Securus Mobile ships an update every 5 weeks, and CorrectPay every 2 months. Most recently, Securus Mobile was updated on September 24, 2026 and CorrectPay on September 22, 2026.

### Which is more popular, Securus Mobile or CorrectPay?

Securus Mobile currently peaks at #44 in the App Store charts, and CorrectPay at #170. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*