# Securus Mobile vs ProdigyLink

The clearest difference is rating: Securus Mobile at 4.6 against ProdigyLink's 1.5. Securus Mobile also leads on update cadence (every 5 weeks vs every 11 months) and ratings volume (50K vs 11). ProdigyLink's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (12.0 vs 16.6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile holds the better App Store score, 4.6 against 1.5. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 13% of Securus Mobile's written reviews are positive against 0% of ProdigyLink's.

Securus Mobile ships an update every 5 weeks, ProdigyLink every 11 months. The most recent releases landed on October 2, 2026 and September 15, 2026 respectively.

## The numbers

| Metric | Securus Mobile | ProdigyLink |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** | [1.5 (11 ratings)](https://appshunter.io/ios/app/prodigylink/id1572682676/reviews) |
| Number of ratings | **50K** | 11 |
| Positive reviews | **12.5% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 11 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#36** | — |
| Size | 101 MB | 111 MB |
| Requires iOS | 16.6 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Prodigy Solutions, Inc.](https://appshunter.io/developer/1572682678) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #36 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### ProdigyLink

[App page](https://appshunter.io/ios/app/prodigylink/id1572682676)

Facilitates communication between incarcerated individuals and their loved ones through photo sharing and secure e-messaging. Aims to reduce recidivism and promote wellbeing by fostering meaningful connections.

**Highlights:** Photo sharing, Secure e-messaging, 24/7 access to communication, Upcoming voice and video calling

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is ProdigyLink free?

ProdigyLink is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or ProdigyLink?

Securus Mobile is rated higher. Securus Mobile averages 4.6 out of 5 from 50K ratings, while ProdigyLink averages 1.5 from 11 ratings.

### Do Securus Mobile or ProdigyLink have ads?

Neither Securus Mobile nor ProdigyLink shows ads.

### Which is updated more often, Securus Mobile or ProdigyLink?

Securus Mobile ships an update every 5 weeks, and ProdigyLink every 11 months. Most recently, Securus Mobile was updated on October 2, 2026 and ProdigyLink on September 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*