# Securus Mobile vs InmateSales

The clearest difference is rating: Securus Mobile at 4.6 against InmateSales's 2.4. Securus Mobile also leads on ratings volume (50K vs 185) and update cadence (every 5 weeks vs every 4 months). InmateSales's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile holds the better App Store score, 4.6 against 2.4. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 185, so its average is the more settled of the two. Written reviews complicate that: 12% of Securus Mobile's written reviews are positive against 16% of InmateSales's, so the app with the better star average is not the one people write more warmly about.

Securus Mobile ships an update every 5 weeks, InmateSales every 4 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | Securus Mobile | InmateSales |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** | [2.4 (185 ratings)](https://appshunter.io/ios/app/inmatesales/id1620568565/reviews) |
| Number of ratings | **50K** | 185 |
| Positive reviews | 12.4% of reviews | **15.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 4 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#44** | #117 |
| Size | 101 MB | 108 MB |
| Requires iOS | 16.6 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Combined Public Communications](https://appshunter.io/developer/1383417465) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #44 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### InmateSales

[App page](https://appshunter.io/ios/app/inmatesales/id1620568565)

**Currently charting:** #117 Top Free · Social Networking (US App Store)

Manage your account for inmate services, including making deposits for products and scheduling video sessions. Send emails to individuals at supported facilities. Not all services are available at every location.

**Highlights:** Manage InmateSales account, Make deposits for products, Schedule video sessions, Send emails to inmates, Check facility service availability

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to set up
- 👍 Grateful for connection
- 👍 Responsive and helpful
- 👍 Fast and convenient deposits
- 👍 User-friendly interface

**What reviewers complain about**

- 💸 High fees
- 🐛 Frequent app crashes
- 🐛 Calls dropping
- 🐛 Login issues
- 🐛 Account creation problems

**Reported bugs**

- App crashes frequently
- Login issues
- Account creation fails
- Calls drop mid-conversation
- App logs out unexpectedly

**Requested features**

- Add option to save email drafts
- Fix glitch with normal phone calls
- Make video visits longer
- Show phone airtime and Chirp text balance on app
- Allow larger increments for video visits and tablet time


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is InmateSales free?

InmateSales is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or InmateSales?

Securus Mobile is rated higher. Securus Mobile averages 4.6 out of 5 from 50K ratings, while InmateSales averages 2.4 from 185 ratings.

### Do Securus Mobile or InmateSales have ads?

Neither Securus Mobile nor InmateSales shows ads.

### Which is updated more often, Securus Mobile or InmateSales?

Securus Mobile ships an update every 5 weeks, and InmateSales every 4 months. Most recently, Securus Mobile was updated on September 24, 2026 and InmateSales on September 22, 2026.

### Which is more popular, Securus Mobile or InmateSales?

Securus Mobile currently peaks at #44 in the App Store charts, and InmateSales at #117. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*