# Securus Mobile vs W Connect By Walgreens

The clearest difference is rating: Securus Mobile at 4.6 against W Connect By Walgreens's 3.5. Securus Mobile also leads on ratings volume (62K vs 76) and chart position (#42 vs unranked). W Connect By Walgreens's advantage is monetization model (free vs free with in-app purchases) and review sentiment (33% vs 13%). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile holds the better App Store score, 4.6 against 3.5. That said, the two scores are not equally well evidenced: Securus Mobile has 62K ratings behind it against 76, so its average is the more settled of the two. Written reviews complicate that: 13% of Securus Mobile's written reviews are positive against 33% of W Connect By Walgreens's, so the app with the better star average is not the one people write more warmly about.

Securus Mobile ships an update every 5 weeks, W Connect By Walgreens every 3 months. The most recent releases landed on October 20, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | Securus Mobile | W Connect By Walgreens |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (62K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** | [3.5 (76 ratings)](https://appshunter.io/ios/app/w-connect-by-walgreens/id1621144928/reviews) |
| Number of ratings | **62K** | 76 |
| Positive reviews | 13.1% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 3 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#42** | — |
| Size | 101 MB | 73 MB |
| Requires iOS | **16.6** | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Walgreen Co.](https://appshunter.io/developer/335364885) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #42 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### W Connect By Walgreens

[App page](https://appshunter.io/ios/app/w-connect-by-walgreens/id1621144928)

Access company news, stories, and resources from Walgreens. Find nearby stores, learn about company initiatives, and connect through social media. Explore career opportunities and company facts.

**Highlights:** Company news and stories, Store locator, Company information and FAQs, Engagement options, Featured leaders and team members, Auto-translations

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is W Connect By Walgreens free?

W Connect By Walgreens is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or W Connect By Walgreens?

Securus Mobile is rated higher. Securus Mobile averages 4.6 out of 5 from 62K ratings, while W Connect By Walgreens averages 3.5 from 76 ratings.

### Do Securus Mobile or W Connect By Walgreens have ads?

Neither Securus Mobile nor W Connect By Walgreens shows ads.

### Which is updated more often, Securus Mobile or W Connect By Walgreens?

Securus Mobile ships an update every 5 weeks, and W Connect By Walgreens every 3 months. Most recently, Securus Mobile was updated on October 20, 2026 and W Connect By Walgreens on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*