# Securus Mobile vs RMHFW

The clearest difference is rating: Securus Mobile at 4.6 against RMHFW's 1.0. Securus Mobile also leads on ratings volume (50K vs 1) and chart position (#35 vs unranked). RMHFW's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 1, so its average is the more settled of the two.

Securus Mobile ships an update every 5 weeks, RMHFW monthly. The most recent releases landed on October 15, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | Securus Mobile | RMHFW |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** | [1.0 (1 ratings)](https://appshunter.io/ios/app/rmhfw/id1623985725/reviews) |
| Number of ratings | **50K** | 1 |
| Positive reviews | 13.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Monthly** |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#35** | — |
| Size | 101 MB | 59 MB |
| Requires iOS | 16.6 | **15.6** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 17+ | 12+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Support Community, Inc.](https://appshunter.io/developer/1484074222) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #35 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### RMHFW

[App page](https://appshunter.io/ios/app/rmhfw/id1623985725)

This platform provides a supportive online community for families associated with RMH Fort Worth. It offers resources, information, and a space to connect with other families and house staff. Users can manage stay details, reserve amenities, and access health information.

**Highlights:** Manage stay details, Reserve house amenities, View house activities and meals, Request items, Connect with other families, Access health and wellness info

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is RMHFW free?

RMHFW is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or RMHFW?

Securus Mobile is rated higher. Securus Mobile averages 4.6 out of 5 from 50K ratings, while RMHFW averages 1.0 from 1 ratings.

### Do Securus Mobile or RMHFW have ads?

Neither Securus Mobile nor RMHFW shows ads.

### Which is updated more often, Securus Mobile or RMHFW?

Securus Mobile ships an update every 5 weeks, and RMHFW monthly. Most recently, Securus Mobile was updated on October 15, 2026 and RMHFW on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*