# Securus Mobile vs MySoules

The clearest difference is rating: Securus Mobile at 4.6 against MySoules's 4.0. Securus Mobile also leads on ratings volume (50K vs 2) and chart position (#39 vs unranked). MySoules's advantage is monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 5 weeks). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 2, so its average is the more settled of the two.

Securus Mobile ships an update every 5 weeks, MySoules fortnightly. The most recent releases landed on October 15, 2026 and September 27, 2026 respectively.

## The numbers

| Metric | Securus Mobile | MySoules |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** | [4.0 (2 ratings)](https://appshunter.io/ios/app/mysoules/id6445888499/reviews) |
| Number of ratings | **50K** | 2 |
| Positive reviews | 13.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Fortnightly** |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#39** | — |
| Size | 101 MB | 76 MB |
| Requires iOS | **16.6** | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [John Soules foods, Inc](https://appshunter.io/developer/1674512830) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #39 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### MySoules

[App page](https://appshunter.io/ios/app/mysoules/id6445888499)

Access the latest communications and company information from John Soules Foods. Stay updated on company goals, achievements, and valuable content. Receive push notifications for real-time updates on relevant items and issues.

**Highlights:** Access company communications, View meal recipes, Explore career opportunities, Contact the team, Receive push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is MySoules free?

MySoules is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or MySoules?

Securus Mobile is rated higher. Securus Mobile averages 4.6 out of 5 from 50K ratings, while MySoules averages 4.0 from 2 ratings.

### Do Securus Mobile or MySoules have ads?

Neither Securus Mobile nor MySoules shows ads.

### Which is updated more often, Securus Mobile or MySoules?

Securus Mobile ships an update every 5 weeks, and MySoules fortnightly. Most recently, Securus Mobile was updated on October 15, 2026 and MySoules on September 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*