# Securus Mobile vs Encore Loop

The clearest difference is review sentiment: Encore Loop at 100% against Securus Mobile's 13%. Encore Loop also leads on rating (5.0 vs 4.6) and monetization model (free vs free with in-app purchases). Securus Mobile's advantage is ratings volume (50K vs 2) and chart position (#33 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Encore Loop holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 13% of Securus Mobile's written reviews are positive against 100% of Encore Loop's.

Securus Mobile ships an update every 5 weeks, Encore Loop fortnightly. The most recent releases landed on October 10, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Securus Mobile | Encore Loop |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/encore-loop/id6469189296/reviews)** |
| Number of ratings | **50K** | 2 |
| Positive reviews | 12.9% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Fortnightly** |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#33** | — |
| Size | 101 MB | 71 MB |
| Requires iOS | **16.6** | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Encore Enterprises](https://appshunter.io/developer/1459727630) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #33 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### Encore Loop

[App page](https://appshunter.io/ios/app/encore-loop/id6469189296)

This app enhances workplace productivity and collaboration by providing centralized access to internal tools, company news, HR updates, and a comprehensive document library. It facilitates communication and keeps employees informed about events and training, ensuring everyone stays connected and up-to-date.

**Highlights:** Streamlined access to internal tools, Company and employee news, HR updates and employee directory, Corporate document library with search, Collaborative workspaces, Push notifications for updates

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is Encore Loop free?

Encore Loop is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or Encore Loop?

Encore Loop is rated higher. Securus Mobile averages 4.6 out of 5 from 50K ratings, while Encore Loop averages 5.0 from 2 ratings.

### Do Securus Mobile or Encore Loop have ads?

Neither Securus Mobile nor Encore Loop shows ads.

### Which is updated more often, Securus Mobile or Encore Loop?

Securus Mobile ships an update every 5 weeks, and Encore Loop fortnightly. Most recently, Securus Mobile was updated on October 10, 2026 and Encore Loop on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*