# Securus Mobile vs upNine Social

The clearest difference is ads: Securus Mobile at none against upNine Social's shown. Securus Mobile also leads on chart position (#44 vs unranked). upNine Social's advantage is iOS requirement (15.6 vs 18). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile ships an update every 6 weeks, upNine Social monthly. The most recent releases landed on November 5, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Securus Mobile | upNine Social |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (66K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** | — |
| Number of ratings | **66K** | — |
| Positive reviews | 13.5% of reviews | — |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 6 weeks | **Monthly** |
| Monetization | Free with in-app purchases | — |
| Best chart rank | **#44** | — |
| Size | 101 MB | 80 MB |
| Requires iOS | 18 | **15.6** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 17+ | 12+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Lionel Cineas](https://appshunter.io/developer/1773136419) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #44 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### upNine Social

[App page](https://appshunter.io/ios/app/upnine-social/id6744615570)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is upNine Social free?

upNine Social is free to download, with no in-app purchases.

### Do Securus Mobile or upNine Social have ads?

upNine Social shows ads; Securus Mobile does not.

### Which is updated more often, Securus Mobile or upNine Social?

Securus Mobile ships an update every 6 weeks, and upNine Social monthly. Most recently, Securus Mobile was updated on November 5, 2026 and upNine Social on October 30, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*