# Securus Mobile vs OurFreedom.ai

The clearest difference is review sentiment: OurFreedom.ai at 100% against Securus Mobile's 13%. OurFreedom.ai also leads on rating (5.0 vs 4.6). Securus Mobile's advantage is ads (none vs shown) and ratings volume (68K vs 17). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OurFreedom.ai holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Securus Mobile has 68K ratings behind it against 17, so its average is the more settled of the two. Written reviews point the same way: 13% of Securus Mobile's written reviews are positive against 100% of OurFreedom.ai's.

Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on November 15, 2026 and November 13, 2026 respectively.

## The numbers

| Metric | Securus Mobile | OurFreedom.ai |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (68K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews) | **[5.0 (17 ratings)](https://appshunter.io/ios/app/ourfreedomai/id6759782028/reviews)** |
| Number of ratings | **68K** | 17 |
| Positive reviews | 13.5% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Monetization | **Free** | Ad-supported |
| Best chart rank | **#36** | — |
| Size | 101 MB | 114 MB |
| Requires iOS | 18 | **17.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 17+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Aaron Mitchom](https://appshunter.io/developer/1832089035) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #36 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, digital messaging, and photo sharing. Manage your account, send money for purchases, and receive notifications all from your mobile device.

**Highlights:** Video calling, Digital messaging, Photo and video sharing, Account management, Prepaid calling, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### OurFreedom.ai

[App page](https://appshunter.io/ios/app/ourfreedomai/id6759782028)

A social platform and resource hub for families and friends of incarcerated individuals. Connect with a supportive community, access helpful resources, and use AI assistance to craft meaningful messages.

**Highlights:** AI-powered message assistance, Community support groups, Resource directory, Call scheduling, Mail services (postcards, letters, photos), Advocacy tools

**Features:** Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is OurFreedom.ai free?

OurFreedom.ai is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or OurFreedom.ai?

OurFreedom.ai is rated higher. Securus Mobile averages 4.6 out of 5 from 68K ratings, while OurFreedom.ai averages 5.0 from 17 ratings.

### Do Securus Mobile or OurFreedom.ai have ads?

OurFreedom.ai shows ads; Securus Mobile does not.

### Which is updated more often, Securus Mobile or OurFreedom.ai?

Securus Mobile ships an update every 6 weeks, and OurFreedom.ai every 6 weeks. Most recently, Securus Mobile was updated on November 15, 2026 and OurFreedom.ai on November 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*