# Securus Mobile vs The Connection Community

The clearest difference is ads: Securus Mobile at none against The Connection Community's shown. Securus Mobile also leads on ratings volume (65K vs 1) and chart position (#49 vs unranked). The Connection Community's advantage is rating (5.0 vs 4.6) and monetization model (ad-supported vs free with in-app purchases). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

The Connection Community holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Securus Mobile has 65K ratings behind it against 1, so its average is the more settled of the two.

## The numbers

| Metric | Securus Mobile | The Connection Community |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (65K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/the-connection-community/id6771164360/reviews)** |
| Number of ratings | **65K** | 1 |
| Positive reviews | 13.5% of reviews | — |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 6 weeks | — |
| Monetization | Free with in-app purchases | **Ad-supported** |
| Best chart rank | **#49** | — |
| Size | 101 MB | 3 MB |
| Requires iOS | 18 | **13.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 17+ | 9+ |
| Developer | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) | [Create Community](https://appshunter.io/developer/1763885668) |

## What reviewers say

### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #49 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


### The Connection Community

[App page](https://appshunter.io/ios/app/the-connection-community/id6771164360)

Connect with your community by posting updates, discovering upcoming events, and engaging in chat rooms. Manage your personal profile and stay informed about group activities. This platform fosters interaction and shared experiences within a dedicated group.

**Highlights:** Community feed posts, Upcoming events calendar, Profile management, Chat rooms, Stay connected

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Is The Connection Community free?

The Connection Community is free to download, with no in-app purchases.

### Which has better reviews, Securus Mobile or The Connection Community?

The Connection Community is rated higher. Securus Mobile averages 4.6 out of 5 from 65K ratings, while The Connection Community averages 5.0 from 1 ratings.

### Do Securus Mobile or The Connection Community have ads?

The Connection Community shows ads; Securus Mobile does not.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*