# Take Control Console vs osTicket Admin

The clearest difference is rating: osTicket Admin at 2.3 against Take Control Console's 1.7. osTicket Admin also leads on update cadence (every 2 weeks vs every 3 months) and review sentiment (33% vs 23%). Take Control Console's advantage is in-app purchases (none vs 1). On price, ratings volume, ads and device support there is nothing between them.

Both are free to download. osTicket Admin sells 1 in-app purchase, starting at $1.99 per month. Take Control Console asks for nothing beyond the download.

osTicket Admin holds the better App Store score, 2.3 against 1.7. Both are backed by a comparable volume of ratings — 11 and 9 respectively. Written reviews point the same way: 23% of Take Control Console's written reviews are positive against 33% of osTicket Admin's.

Take Control Console ships an update every 3 months, osTicket Admin every 2 weeks. The most recent releases landed on September 20, 2026 and August 25, 2026 respectively.

## The numbers

| Metric | Take Control Console | osTicket Admin |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (11 ratings)](https://appshunter.io/ios/app/take-control-console/id1061056883/reviews) | **[2.3 (9 ratings)](https://appshunter.io/ios/app/osticket-admin/id1605243534/reviews)** |
| Number of ratings | **11** | 9 |
| Positive reviews | 23.1% of reviews | **33.3% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 25 MB | 33 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [N-able Technologies Inc.](https://appshunter.io/developer/421890009) | [Luis Fernando Pimenta ME](https://appshunter.io/developer/1061410232) |

## What reviewers say

### Take Control Console

[App page](https://appshunter.io/ios/app/take-control-console/id1061056883)

This platform offers real-time remote access and support for Windows and Mac devices. It enables efficient remote management and monitoring, allowing for cost-effective business interventions. Access your desktop from any smartphone or tablet, chat with users, and check system information.

**Highlights:** Real-time remote access, Remote management and monitoring, Cross-platform support (Windows/Mac), Chat with remote users, View remote system information

**Features:** Vision Pro support

**In-app purchases:** none


### osTicket Admin

[App page](https://appshunter.io/ios/app/osticket-admin/id1605243534)

This mobile application is designed for administrators of the osTicket system. It allows for efficient management of support tickets directly from a mobile device. Users can oversee and respond to customer inquiries on the go.

**Highlights:** Mobile ticket management, Administer osTicket system, Respond to customer inquiries, On-the-go support management

**Features:** macOS Compatibility

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Pro feature | $1.99 | per month |


## Frequently asked questions

### Is Take Control Console free?

Take Control Console is free to download, with no in-app purchases.

### Is osTicket Admin free?

osTicket Admin is free to download, with in-app purchases available.

### Which has better reviews, Take Control Console or osTicket Admin?

osTicket Admin is rated higher. Take Control Console averages 1.7 out of 5 from 11 ratings, while osTicket Admin averages 2.3 from 9 ratings.

### Do Take Control Console or osTicket Admin have ads?

Neither Take Control Console nor osTicket Admin shows ads.

### Which is updated more often, Take Control Console or osTicket Admin?

Take Control Console ships an update every 3 months, and osTicket Admin every 2 weeks. Most recently, Take Control Console was updated on September 20, 2026 and osTicket Admin on August 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*