# MyJanney vs Citizens Access

The clearest difference is rating: Citizens Access at 4.9 against MyJanney's 4.1. Citizens Access also leads on update cadence (fortnightly vs every 6 months) and ratings volume (12K vs 7). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Citizens Access holds the better App Store score, 4.9 against 4.1. That said, the two scores are not equally well evidenced: Citizens Access has 12K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 22% of MyJanney's written reviews are positive against 34% of Citizens Access's.

MyJanney ships an update every 6 months, Citizens Access fortnightly. The most recent releases landed on October 24, 2026 and November 1, 2026 respectively.

## The numbers

| Metric | MyJanney | Citizens Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (7 ratings)](https://appshunter.io/ios/app/myjanney/id1061183120/reviews) | **[4.9 (12K ratings)](https://appshunter.io/ios/app/citizens-access/id1588115413/reviews)** |
| Number of ratings | 7 | **12K** |
| Positive reviews | 21.7% of reviews | **34.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 56 MB | 73 MB |
| Requires iOS | 16.4 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Janney Montgomery Scott](https://appshunter.io/developer/1061183119) | [Citizens Bank, N.A.](https://appshunter.io/developer/388082491) |

## What reviewers say

### MyJanney

[App page](https://appshunter.io/ios/app/myjanney/id1061183120)

Access your financial information on the go. View account balances, securities, recent activity, and order status. Optimized for mobile devices.

**Highlights:** View aggregated account listings, Check account balances, See securities held in accounts, Review recent activity, Check open order status, Optimized for mobile screens

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Citizens Access

[App page](https://appshunter.io/ios/app/citizens-access/id1588115413)

Manage your finances conveniently from your mobile device. Access your CD and Savings accounts 24/7, view statements and transaction history, and easily transfer funds in and out.

**Highlights:** 24/7 secure account access, View account summary, Access statements, View transaction history, Transfer money

**In-app purchases:** none

**What reviewers like**

- 💰 Great interest rate
- 👍 Easy to use app
- 🚀 Super easy to transfer funds

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ⏱️ Slow external transfers
- 🔒 Unreliable login/authentication
- 📱 Limited app functionality compared to website

**Reported bugs**

- Login screen gets stuck on verification code
- Face ID/Touch ID not working consistently
- Deposits not showing up in account for days

**Requested features**

- Mobile check deposit
- Ability to open new accounts in-app
- Improved login experience with Face ID/Touch ID
- More detailed transaction history


## Frequently asked questions

### Is MyJanney free?

MyJanney is free to download, with no in-app purchases.

### Is Citizens Access free?

Citizens Access is free to download, with no in-app purchases.

### Which has better reviews, MyJanney or Citizens Access?

Citizens Access is rated higher. MyJanney averages 4.1 out of 5 from 7 ratings, while Citizens Access averages 4.9 from 12K ratings.

### Do MyJanney or Citizens Access have ads?

Neither MyJanney nor Citizens Access shows ads.

### Which is updated more often, MyJanney or Citizens Access?

MyJanney ships an update every 6 months, and Citizens Access fortnightly. Most recently, MyJanney was updated on October 24, 2026 and Citizens Access on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*