# Latch App vs Chief Complaint

The clearest difference is update cadence: Chief Complaint at daily against Latch App's every 2 months. Chief Complaint also leads on rating (5.0 vs 4.7). Latch App's advantage is ratings volume (155K vs 1) and iOS requirement (13.0 vs 16.4). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Chief Complaint holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Latch App has 155K ratings behind it against 1, so its average is the more settled of the two.

Latch App ships an update every 2 months, Chief Complaint daily. The most recent releases landed on October 19, 2026 and September 30, 2026 respectively.

## The numbers

| Metric | Latch App | Chief Complaint |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (155K ratings)](https://appshunter.io/ios/app/latch-app/id1062355375/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/chief-complaint/id6796718135/reviews)** |
| Number of ratings | **155K** | 1 |
| Positive reviews | 17.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Daily** |
| Monetization | Free | Free |
| Size | 141 MB | 37 MB |
| Requires iOS | **13.0** | 16.4 |
| Devices | **iPhone, iPod, Apple Watch** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Latchable, Inc.](https://appshunter.io/developer/920070581) | [Around The Hoop Holdings, LLC](https://appshunter.io/developer/1796265508) |

## What reviewers say

### Latch App

[App page](https://appshunter.io/ios/app/latch-app/id1062355375)

This app provides keyless entry for modern buildings, allowing users to unlock doors via a Doorcode or the app. It enables instant access for guests and services, and logs all entry activity.

**Highlights:** Keyless building access, Unlock with Doorcode or app, Grant temporary access, Automated access for services, Activity logging

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient remote unlocking
- 🔒 Secure access control
- 👍 Ability to share access

**What reviewers complain about**

- 🐛 Unreliable connectivity
- ⏱️ Slow unlock times
- 🔋 Rapid battery drain
- 🤯 Frustrating user experience

**Reported bugs**

- Frequent app crashes
- Inconsistent door recognition
- Session timeouts causing lockouts

**Requested features**

- Apple Wallet integration
- Customizable access permissions
- Improved widget functionality
- Offline mode for emergencies


### Chief Complaint

[App page](https://appshunter.io/ios/app/chief-complaint/id6796718135)

This app provides a private, shared log for partners to record and track complaints. Receive notifications for new entries, attach photos, and review historical data with AI-generated synopses. It serves as a documented record of grievances without attempting to mediate or improve relationships.

**Highlights:** Shared complaint log, Push notifications, Comment on complaints, Photo attachments, AI-generated synopses, Searchable complaint history

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Latch App free?

Latch App is free to download, with no in-app purchases.

### Is Chief Complaint free?

Chief Complaint is free to download, with no in-app purchases.

### Which has better reviews, Latch App or Chief Complaint?

Chief Complaint is rated higher. Latch App averages 4.7 out of 5 from 155K ratings, while Chief Complaint averages 5.0 from 1 ratings.

### Do Latch App or Chief Complaint have ads?

Neither Latch App nor Chief Complaint shows ads.

### Which is updated more often, Latch App or Chief Complaint?

Latch App ships an update every 2 months, and Chief Complaint daily. Most recently, Latch App was updated on October 19, 2026 and Chief Complaint on September 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*