# NYP Connect vs Capsule Pharmacy

The clearest difference is rating: Capsule Pharmacy at 4.7 against NYP Connect's 4.1. Capsule Pharmacy also leads on ads (none vs shown) and ratings volume (6K vs 310). On price, in-app purchases, monetization model and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Capsule Pharmacy holds the better App Store score, 4.7 against 4.1. That said, the two scores are not equally well evidenced: Capsule Pharmacy has 6K ratings behind it against 310, so its average is the more settled of the two. Written reviews point the same way: 30% of NYP Connect's written reviews are positive against 41% of Capsule Pharmacy's.

NYP Connect ships an update every 6 weeks, Capsule Pharmacy every 2 weeks. The most recent releases landed on September 3, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | NYP Connect | Capsule Pharmacy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (310 ratings)](https://appshunter.io/ios/app/nyp-connect/id1067978515/reviews) | **[4.7 (6K ratings)](https://appshunter.io/ios/app/capsule-pharmacy/id1092333652/reviews)** |
| Number of ratings | 310 | **6K** |
| Positive reviews | 30.0% of reviews | **41.3% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 6 weeks | **Every 2 weeks** |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 165 MB | 77 MB |
| Requires iOS | 18.1 | **16.0** |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 17+ | 12+ |
| Developer | [NewYork-Presbyterian Hospital](https://appshunter.io/developer/651219569) | [Capsule Corporation](https://appshunter.io/developer/1092333651) |

## What reviewers say

### NYP Connect

[App page](https://appshunter.io/ios/app/nyp-connect/id1067978515)

Access medical care and services conveniently through a mobile app. Connect with healthcare experts for virtual urgent care, video visits, and manage your health records. Find doctors, schedule appointments, and stay informed about health news.

**Highlights:** Virtual urgent care, Video visits with physicians, Find a doctor by specialty/location, Access medical records, Schedule appointments, Message your doctor, Hospital navigation tools

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use and navigate
- 👍 Great for finding doctors and facilities
- 👍 Useful for virtual appointments
- 👍 Good for accessing medical records
- 👍 Helpful for navigating hospitals

**What reviewers complain about**

- 🐛 App frequently doesn't work
- 🐛 Requires constant deletion and reinstallation
- 🐛 Blames users for issues
- 🐛 App is unusable with alerts
- 🐛 Frozen at 'more features!' screen

**Reported bugs**

- App doesn't work every other day
- App unusable with latest alert
- Page frozen at 'more features!'
- App requires upgrade to OS 18, but iPad is iOS 17
- App requires iOS 18.1, older iPhones can't use

**Requested features**

- Add messaging as an option
- Request update on admitted patient
- Add 12 language options
- Simplify the app
- Add a feature to suggest doctors based on conditions


### Capsule Pharmacy

[App page](https://appshunter.io/ios/app/capsule-pharmacy/id1092333652)

This app offers a convenient way to manage your prescriptions. It provides free, same-day medication delivery and allows you to communicate with pharmacists. Easily track your medications, coordinate refills, and handle copays all from your phone.

**Highlights:** Free same-day medication delivery, Prescription management via phone, Refill coordination with doctors, Copay management with insurance, Chat or text with a pharmacist

**Features:** Apple Wallet, iMessage stickers, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient delivery
- 🔒 Reliable service
- 👍 Friendly customer support
- 💡 Seamless prescription management
- 🚀 Fast and efficient

**What reviewers complain about**

- 🐛 Delivery issues and delays
- 🔍 Lack of transparency on medication availability
- 👎 Poor customer service
- 🕰️ Inconvenient delivery windows
- 💰 Unexpected charges and fees

**Reported bugs**

- App login and password reset problems
- Inconsistent delivery notifications
- Incorrect medication deliveries
- Prescription transfer issues

**Requested features**

- Ability to track deliveries in real-time
- Option to add personal notes on medications
- Integration with calendar for delivery scheduling
- Expanded medication selection and inventory
- Improved communication during delays or issues


## Frequently asked questions

### Is NYP Connect free?

NYP Connect is free to download, with no in-app purchases.

### Is Capsule Pharmacy free?

Capsule Pharmacy is free to download, with no in-app purchases.

### Which has better reviews, NYP Connect or Capsule Pharmacy?

Capsule Pharmacy is rated higher. NYP Connect averages 4.1 out of 5 from 310 ratings, while Capsule Pharmacy averages 4.7 from 6K ratings.

### Do NYP Connect or Capsule Pharmacy have ads?

NYP Connect shows ads; Capsule Pharmacy does not.

### Which is updated more often, NYP Connect or Capsule Pharmacy?

NYP Connect ships an update every 6 weeks, and Capsule Pharmacy every 2 weeks. Most recently, NYP Connect was updated on September 3, 2026 and Capsule Pharmacy on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*