# NYP Connect vs BBT Access

The clearest difference is rating: BBT Access at 5.0 against NYP Connect's 4.1. BBT Access also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). NYP Connect's advantage is ratings volume (311 vs 2) and update cadence (every 6 weeks vs every 6 months). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BBT Access holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: NYP Connect has 311 ratings behind it against 2, so its average is the more settled of the two.

NYP Connect ships an update every 6 weeks, BBT Access every 6 months. The most recent releases landed on October 13, 2026 and September 29, 2026 respectively.

## The numbers

| Metric | NYP Connect | BBT Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (311 ratings)](https://appshunter.io/ios/app/nyp-connect/id1067978515/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/bbt-access/id1523959641/reviews)** |
| Number of ratings | **311** | 2 |
| Positive reviews | 30.0% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 6 weeks** | Every 6 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 162 MB | 13 MB |
| Requires iOS | 18.6 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [NewYork-Presbyterian Hospital](https://appshunter.io/developer/651219569) | [Psychiatry Bio Behavioral Therapeutics PLLC](https://appshunter.io/developer/1523959643) |

## What reviewers say

### NYP Connect

[App page](https://appshunter.io/ios/app/nyp-connect/id1067978515)

Access medical care and services conveniently through a mobile app. Connect with healthcare experts for virtual urgent care, video visits, and manage your health records. Find doctors, schedule appointments, and stay informed about health news.

**Highlights:** Virtual urgent care, Video visits with physicians, Find a doctor by specialty/location, Access medical records, Schedule appointments, Message your doctor, Hospital navigation tools

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use and navigate
- 👍 Great for finding doctors and facilities
- 👍 Useful for virtual appointments
- 👍 Good for accessing medical records
- 👍 Helpful for navigating hospitals

**What reviewers complain about**

- 🐛 App frequently doesn't work
- 🐛 Requires constant deletion and reinstallation
- 🐛 Blames users for issues
- 🐛 App is unusable with alerts
- 🐛 Frozen at 'more features!' screen

**Reported bugs**

- App doesn't work every other day
- App unusable with latest alert
- Page frozen at 'more features!'
- App requires upgrade to OS 18, but iPad is iOS 17
- App requires iOS 18.1, older iPhones can't use

**Requested features**

- Add messaging as an option
- Request update on admitted patient
- Add 12 language options
- Simplify the app
- Add a feature to suggest doctors based on conditions


### BBT Access

[App page](https://appshunter.io/ios/app/bbt-access/id1523959641)

This app facilitates communication between patients and healthcare providers at Bio Behavioral Therapeutics. It allows users to send messages, request prescription refills, complete necessary forms, and process payments securely.

**Highlights:** Communicate with practitioner, Request prescription refills, Fill out forms, Make payments

**In-app purchases:** none


## Frequently asked questions

### Is NYP Connect free?

NYP Connect is free to download, with no in-app purchases.

### Is BBT Access free?

BBT Access is free to download, with no in-app purchases.

### Which has better reviews, NYP Connect or BBT Access?

BBT Access is rated higher. NYP Connect averages 4.1 out of 5 from 311 ratings, while BBT Access averages 5.0 from 2 ratings.

### Do NYP Connect or BBT Access have ads?

NYP Connect shows ads; BBT Access does not.

### Which is updated more often, NYP Connect or BBT Access?

NYP Connect ships an update every 6 weeks, and BBT Access every 6 months. Most recently, NYP Connect was updated on October 13, 2026 and BBT Access on September 29, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*