# NYP Connect vs MyHSS

The clearest difference is review sentiment: MyHSS at 73% against NYP Connect's 30%. MyHSS also leads on rating (4.6 vs 4.1) and ads (none vs shown). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyHSS holds the better App Store score, 4.6 against 4.1. Both are backed by a comparable volume of ratings — 330 and 1.6K respectively. Written reviews point the same way: 30% of NYP Connect's written reviews are positive against 73% of MyHSS's.

Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | NYP Connect | MyHSS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (330 ratings)](https://appshunter.io/ios/app/nyp-connect/id1067978515/reviews) | **[4.6 (1.6K ratings)](https://appshunter.io/ios/app/myhss/id1555932065/reviews)** |
| Number of ratings | 330 | **1.6K** |
| Positive reviews | 29.5% of reviews | **73.2% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Size | 162 MB | 187 MB |
| Requires iOS | 18.6 | **16.2** |
| Devices | iPhone, iPad | **iPhone, iPad, Apple Watch** |
| Age rating | 17+ | 17+ |
| Developer | [NewYork-Presbyterian Hospital](https://appshunter.io/developer/651219569) | [Hospital for Special Surgery](https://appshunter.io/developer/1049888899) |

## What reviewers say

### NYP Connect

[App page](https://appshunter.io/ios/app/nyp-connect/id1067978515)

Access medical care and services conveniently through a mobile app. Connect with healthcare experts for virtual urgent care, video visits, and manage your health records. Find doctors, schedule appointments, and stay informed about health news.

**Highlights:** Virtual urgent care, Video visits with physicians, Find a doctor by specialty/location, Access medical records, Schedule appointments, Message your doctor, Hospital navigation tools

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use and navigate
- 👍 Great for finding doctors and facilities
- 👍 Useful for virtual appointments
- 👍 Good for accessing medical records
- 👍 Helpful for navigating hospitals

**What reviewers complain about**

- 🐛 App frequently doesn't work
- 🐛 Requires constant deletion and reinstallation
- 🐛 Blames users for issues
- 🐛 App is unusable with alerts
- 🐛 Frozen at 'more features!' screen

**Reported bugs**

- App doesn't work every other day
- App unusable with latest alert
- Page frozen at 'more features!'
- App requires upgrade to OS 18, but iPad is iOS 17
- App requires iOS 18.1, older iPhones can't use

**Requested features**

- Add messaging as an option
- Request update on admitted patient
- Add 12 language options
- Simplify the app
- Add a feature to suggest doctors based on conditions


### MyHSS

[App page](https://appshunter.io/ios/app/myhss/id1555932065)

Access your complete medical record, communicate with your care team, and manage appointments. This app provides instant updates and allows scheduling of in-person or virtual visits with specialists. It also offers health resources and the ability to track fitness data.

**Highlights:** View medical records and test results, Message doctors, Manage appointment calendar, Receive care updates, Schedule virtual appointments, Access health resources

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly app
- 🚀 Seamless and easy to use
- 🔒 Secure access to medical records
- 💡 Comprehensive features (appointments, test results, messaging)
- 👍 Excellent customer service

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🐛 Navigation issues (no back/exit buttons)
- 🐛 Inconsistent performance (hangs, slow loading)
- 👎 Difficult to find/access medical records
- 👎 Poor integration with other health apps

**Reported bugs**

- Inability to log out or navigate back from certain screens
- Inconsistent behavior when accessing test results
- Vaccination status update feature not functioning properly
- Appointment scheduling issues (unavailable slots shown as available)
- Billing and payment processing problems

**Requested features**

- Ability to compare test results over time
- Integration with wearable devices (e.g., Apple Watch)
- Option to share test results with external providers
- Streamlined login and password management
- Improved notification system for appointments and updates


## Frequently asked questions

### Is NYP Connect free?

NYP Connect is free to download, with no in-app purchases.

### Is MyHSS free?

MyHSS is free to download, with no in-app purchases.

### Which has better reviews, NYP Connect or MyHSS?

MyHSS is rated higher. NYP Connect averages 4.1 out of 5 from 330 ratings, while MyHSS averages 4.6 from 1.6K ratings.

### Do NYP Connect or MyHSS have ads?

NYP Connect shows ads; MyHSS does not.

### Which is updated more often, NYP Connect or MyHSS?

NYP Connect ships an update every 6 weeks, and MyHSS every 6 weeks. Most recently, NYP Connect was updated on November 6, 2026 and MyHSS on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*