# BI SmartLINK vs Loop by ITS

The clearest difference is rating: Loop by ITS at 3.4 against BI SmartLINK's 2.8. Loop by ITS also leads on iOS requirement (15.1 vs 17.0). BI SmartLINK's advantage is ratings volume (712 vs 157). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Loop by ITS holds the better App Store score, 3.4 against 2.8. Both are backed by a comparable volume of ratings — 712 and 157 respectively. Written reviews point the same way: 11% of BI SmartLINK's written reviews are positive against 15% of Loop by ITS's.

Both ship on a similar rhythm, roughly every 5 weeks. The most recent releases landed on October 8, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | BI SmartLINK | Loop by ITS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (712 ratings)](https://appshunter.io/ios/app/bi-smartlink/id1068021794/reviews) | **[3.4 (157 ratings)](https://appshunter.io/ios/app/loop-by-its/id1456669494/reviews)** |
| Number of ratings | **712** | 157 |
| Positive reviews | 11.3% of reviews | **15.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | Every 5 weeks |
| Monetization | Free | Free |
| Size | 158 MB | 46 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [BI Incorporated](https://appshunter.io/developer/1016782233) | [ITS National, LLC](https://appshunter.io/developer/1456669493) |

## What reviewers say

### BI SmartLINK

[App page](https://appshunter.io/ios/app/bi-smartlink/id1068021794)

This app provides a suite of tools for individuals under community supervision. It enhances case management with features like appointment calendaring and connects users to vital community resources to support successful program completion.

**Highlights:** Secure communications tools, Appointment calendaring, Community resource connection, Case management enhancement, Program completion support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💡 Monitoring feature is better than ankle monitor
- 🚀 App works well when it functions properly

**What reviewers complain about**

- 🐛 Frequent app crashes and malfunctions
- 🔒 Security concerns with potential hacking
- 👎 Inconvenient and stigmatizing design of monitoring device
- 🔋 Monitoring device requires frequent replacement

**Reported bugs**

- App not opening or logging in
- Issues with camera and photo capture
- Inconsistent app behavior and functionality

**Requested features**

- Ability to upload documents and photos directly from library
- Improved biometric login and face recognition
- More reliable notification system
- Better user interface and usability


### Loop by ITS

[App page](https://appshunter.io/ios/app/loop-by-its/id1456669494)

This app simplifies business interactions for drivers and customers with a leading third-party logistics provider. It offers personalized supply chain solutions, including brokerage, dedicated fleets, and distribution services nationwide.

**Highlights:** Streamlined driver and customer business, Personalized supply chain solutions, Nationwide multi-modal brokerage, Asset-based dedicated fleet, Distribution and fulfillment services

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is BI SmartLINK free?

BI SmartLINK is free to download, with no in-app purchases.

### Is Loop by ITS free?

Loop by ITS is free to download, with no in-app purchases.

### Which has better reviews, BI SmartLINK or Loop by ITS?

Loop by ITS is rated higher. BI SmartLINK averages 2.8 out of 5 from 712 ratings, while Loop by ITS averages 3.4 from 157 ratings.

### Do BI SmartLINK or Loop by ITS have ads?

Neither BI SmartLINK nor Loop by ITS shows ads.

### Which is updated more often, BI SmartLINK or Loop by ITS?

BI SmartLINK ships an update every 5 weeks, and Loop by ITS every 5 weeks. Most recently, BI SmartLINK was updated on October 8, 2026 and Loop by ITS on October 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*