# Endpoint Central vs SolarWinds Service Desk

The clearest difference is update cadence: Endpoint Central at weekly against SolarWinds Service Desk's every 2 months. SolarWinds Service Desk's advantage is review sentiment (56% vs 47%). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for Endpoint Central against 4.6 for SolarWinds Service Desk. Both are backed by a comparable volume of ratings — 411 and 318 respectively. Written reviews are what separate them: 47% of Endpoint Central's written reviews are positive against 56% of SolarWinds Service Desk's.

Endpoint Central ships an update weekly, SolarWinds Service Desk every 2 months. The most recent releases landed on September 13, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | Endpoint Central | SolarWinds Service Desk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (411 ratings)](https://appshunter.io/ios/app/endpoint-central/id1069313634/reviews)** | [4.6 (318 ratings)](https://appshunter.io/ios/app/solarwinds-service-desk/id1451698030/reviews) |
| Number of ratings | **411** | 318 |
| Positive reviews | 47.1% of reviews | **55.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 2 months |
| Monetization | Free | Free |
| Size | 133 MB | 38 MB |
| Requires iOS | 14.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [SolarWinds Worldwide, LLC](https://appshunter.io/developer/642971872) |

## What reviewers say

### Endpoint Central

[App page](https://appshunter.io/ios/app/endpoint-central/id1069313634)

This app provides IT administrators with a mobile solution for securely managing, monitoring, and controlling endpoints. It offers real-time visibility, faster remediation, and secure control over IT environments, even when away from the desk.

**Highlights:** Onboard, approve, and manage computers, Deploy, approve, and monitor patches, View hardware and software inventory, Securely access and control devices remotely, Monitor system health and compliance, Dark theme for reduced eye strain

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Amazing software suite
- 👍 Works as intended
- 👍 Performs very well
- 👍 Zia provides quick data
- 👍 Ties into Service Desk

**What reviewers complain about**

- 🐛 App broken, no info after sign-in
- 🐛 Slow loading times
- 🐛 Login credentials not saved (previously)
- 🐛 Lacking core features
- 🐛 Not intuitive for actions

**Reported bugs**

- Notifications menu item not showing
- App broken, no info after sign-in
- Won't accept on-prem credentials
- Login credentials not saved (previously)

**Requested features**

- Create configurations outside patches
- Create configurations from mobile app
- Push patches and configurations
- Manage configurations
- Manage software deployments


### SolarWinds Service Desk

[App page](https://appshunter.io/ios/app/solarwinds-service-desk/id1451698030)

Access essential IT service desk functions on the go. Technicians can manage incidents and provide support remotely, while employees can submit tickets, request services, and track their requests.

**Highlights:** Real-time notifications for technicians, Ticket tracking and assignment, Remote incident resolution, Service request submission, Self-service article access, Request status checking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to manage on the go
- 🚀 Quick and handy for IT tickets
- 👍 User interface easy to use
- 🚀 Runs super smooth
- 👍 Works well and listens to feedback

**What reviewers complain about**

- 🐛 Blank white screen on open
- 🐛 App crashes/closes automatically
- 🐛 Notifications delayed
- 🐛 Attachment issues
- 🐛 Search is unreliable

**Reported bugs**

- Unable to get out of attachments without closing app
- Blank white screen on opening app
- App closes automatically after updating incident
- Notifications are delayed
- Incident searching is unreliable

**Requested features**

- Dark mode option
- Read-only dashboard
- Open links to incidents in app
- View 'Problems' section
- Add tasks to incidents


## Frequently asked questions

### Is Endpoint Central free?

Endpoint Central is free to download, with no in-app purchases.

### Is SolarWinds Service Desk free?

SolarWinds Service Desk is free to download, with no in-app purchases.

### Which has better reviews, Endpoint Central or SolarWinds Service Desk?

Endpoint Central is rated higher. Endpoint Central averages 4.7 out of 5 from 411 ratings, while SolarWinds Service Desk averages 4.6 from 318 ratings.

### Do Endpoint Central or SolarWinds Service Desk have ads?

Neither Endpoint Central nor SolarWinds Service Desk shows ads.

### Which is updated more often, Endpoint Central or SolarWinds Service Desk?

Endpoint Central ships an update weekly, and SolarWinds Service Desk every 2 months. Most recently, Endpoint Central was updated on September 13, 2026 and SolarWinds Service Desk on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*