# Crown Service Request vs Fleet Insight

The clearest difference is ads: Fleet Insight at none against Crown Service Request's shown. Fleet Insight also leads on monetization model (free vs ad-supported). Crown Service Request's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 18.0). On price, rating, review sentiment and ratings volume there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for Crown Service Request against 4.6 for Fleet Insight. Both are backed by a comparable volume of ratings — 16 and 41 respectively. Written reviews are what separate them: 43% of Crown Service Request's written reviews are positive against 50% of Fleet Insight's.

Crown Service Request ships an update every 2 months, Fleet Insight every 6 weeks. The most recent releases landed on September 29, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Crown Service Request | Fleet Insight |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (16 ratings)](https://appshunter.io/ios/app/crown-service-request/id1069487330/reviews) | **[4.6 (41 ratings)](https://appshunter.io/ios/app/fleet-insight/id1090092046/reviews)** |
| Number of ratings | 16 | **41** |
| Positive reviews | 42.9% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 2 months | **Every 6 weeks** |
| Monetization | Ad-supported | **Free** |
| Size | 10 MB | 188 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [Crown Equipment Corporation](https://appshunter.io/developer/1038569810) | [Penske Truck Leasing Co. L.P](https://appshunter.io/developer/1090092045) |

## What reviewers say

### Crown Service Request

[App page](https://appshunter.io/ios/app/crown-service-request/id1069487330)

Manage your forklift fleet's uptime with this app. Request service, rent equipment, and receive real-time status updates via push notifications. Easily locate your local dealer for support.

**Highlights:** Service request initiation, Equipment rental, Real-time push notifications, Local dealer locator, Fleet uptime management

**In-app purchases:** none


### Fleet Insight

[App page](https://appshunter.io/ios/app/fleet-insight/id1090092046)

This app provides Penske customers with real-time fleet management tools. Access unit details, documents, maintenance schedules, roadside assistance, and billing information on the go. It also helps locate essential services like fueling and EV charging.

**Highlights:** Real-time fleet visibility, Maintenance schedule management, Roadside assistance updates, 24/7 billing and invoicing access, Rental reservation management, Vehicle location tracking, Service location finder

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Crown Service Request free?

Crown Service Request is free to download, with no in-app purchases.

### Is Fleet Insight free?

Fleet Insight is free to download, with no in-app purchases.

### Which has better reviews, Crown Service Request or Fleet Insight?

Fleet Insight is rated higher. Crown Service Request averages 4.6 out of 5 from 16 ratings, while Fleet Insight averages 4.6 from 41 ratings.

### Do Crown Service Request or Fleet Insight have ads?

Crown Service Request shows ads; Fleet Insight does not.

### Which is updated more often, Crown Service Request or Fleet Insight?

Crown Service Request ships an update every 2 months, and Fleet Insight every 6 weeks. Most recently, Crown Service Request was updated on September 29, 2026 and Fleet Insight on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*