# Crown Service Request vs Promatic AssetTracker

The clearest difference is rating: Crown Service Request at 4.6 against Promatic AssetTracker's 3.3. Crown Service Request also leads on ratings volume (16 vs 3). Promatic AssetTracker's advantage is iOS requirement (13.4 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Crown Service Request holds the better App Store score, 4.6 against 3.3. That said, the two scores are not equally well evidenced: Crown Service Request has 16 ratings behind it against 3, so its average is the more settled of the two.

Crown Service Request ships an update every 2 months, Promatic AssetTracker every 3 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Crown Service Request | Promatic AssetTracker |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (16 ratings)](https://appshunter.io/ios/app/crown-service-request/id1069487330/reviews)** | [3.3 (3 ratings)](https://appshunter.io/ios/app/promatic-assettracker/id1115977248/reviews) |
| Number of ratings | **16** | 3 |
| Positive reviews | 42.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 10 MB | 64 MB |
| Requires iOS | 15.0 | **13.4** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Crown Equipment Corporation](https://appshunter.io/developer/1038569810) | [Promatic Software](https://appshunter.io/developer/571171083) |

## What reviewers say

### Crown Service Request

[App page](https://appshunter.io/ios/app/crown-service-request/id1069487330)

Manage your forklift fleet's uptime with this app. Request service, rent equipment, and receive real-time status updates via push notifications. Easily locate your local dealer for support.

**Highlights:** Service request initiation, Equipment rental, Real-time push notifications, Local dealer locator, Fleet uptime management

**Features:** Vision Pro support

**In-app purchases:** none


### Promatic AssetTracker

[App page](https://appshunter.io/ios/app/promatic-assettracker/id1115977248)

Gain unprecedented insight into your business operations, reducing equipment loss and lost revenue. Track employee time, location, and productivity to enhance accountability and profitability.

**Highlights:** Asset tracking, Employee time and location tracking, Payroll software sync, Worktime break capture, End of day sign out, Revenue and profit enhancement

**In-app purchases:** none


## Frequently asked questions

### Is Crown Service Request free?

Crown Service Request is free to download, with no in-app purchases.

### Is Promatic AssetTracker free?

Promatic AssetTracker is free to download, with no in-app purchases.

### Which has better reviews, Crown Service Request or Promatic AssetTracker?

Crown Service Request is rated higher. Crown Service Request averages 4.6 out of 5 from 16 ratings, while Promatic AssetTracker averages 3.3 from 3 ratings.

### Do Crown Service Request or Promatic AssetTracker have ads?

Neither Crown Service Request nor Promatic AssetTracker shows ads.

### Which is updated more often, Crown Service Request or Promatic AssetTracker?

Crown Service Request ships an update every 2 months, and Promatic AssetTracker every 3 months. Most recently, Crown Service Request was updated on November 1, 2026 and Promatic AssetTracker on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*