# Crown Service Request vs Smart Access

The clearest difference is ads: Smart Access at none against Crown Service Request's shown. Smart Access also leads on monetization model (free vs ad-supported) and iOS requirement (13 vs 15.0). Crown Service Request's advantage is ratings volume (16 vs 2). On price, rating, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for Crown Service Request against 4.5 for Smart Access. That said, the two scores are not equally well evidenced: Crown Service Request has 16 ratings behind it against 2, so its average is the more settled of the two.

Crown Service Request ships an update every 2 months, Smart Access every 3 months. The most recent releases landed on June 1, 2026 and July 5, 2026 respectively.

## The numbers

| Metric | Crown Service Request | Smart Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (16 ratings)](https://appshunter.io/ios/app/crown-service-request/id1069487330/reviews)** | [4.5 (2 ratings)](https://appshunter.io/ios/app/smart-access/id1485890051/reviews) |
| Number of ratings | **16** | 2 |
| Positive reviews | 42.9% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Ad-supported | **Free** |
| Size | 10 MB | 15 MB |
| Requires iOS | 15.0 | **13** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Crown Equipment Corporation](https://appshunter.io/developer/1038569810) | [1904038 Alberta Ltd](https://appshunter.io/developer/1247957248) |

## What reviewers say

### Crown Service Request

[App page](https://appshunter.io/ios/app/crown-service-request/id1069487330)

Manage your forklift fleet's uptime with this app. Request service, rent equipment, and receive real-time status updates via push notifications. Easily locate your local dealer for support.

**Highlights:** Service request initiation, Equipment rental, Real-time push notifications, Local dealer locator, Fleet uptime management

**In-app purchases:** none


### Smart Access

[App page](https://appshunter.io/ios/app/smart-access/id1485890051)

This platform provides frontline workers with actionable task guidance on their mobile devices. It helps businesses rapidly onboard, upskill, and adapt their workforce to changing operational needs, replacing traditional training methods.

**Highlights:** Actionable task guidance, Mobile device delivery, Context-tailored information, Rapid onboarding, Upskilling capabilities, Role adaptation

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Crown Service Request free?

Crown Service Request is free to download, with no in-app purchases.

### Is Smart Access free?

Smart Access is free to download, with no in-app purchases.

### Which has better reviews, Crown Service Request or Smart Access?

Crown Service Request is rated higher. Crown Service Request averages 4.6 out of 5 from 16 ratings, while Smart Access averages 4.5 from 2 ratings.

### Do Crown Service Request or Smart Access have ads?

Crown Service Request shows ads; Smart Access does not.

### Which is updated more often, Crown Service Request or Smart Access?

Crown Service Request ships an update every 2 months, and Smart Access every 3 months. Most recently, Crown Service Request was updated on June 1, 2026 and Smart Access on July 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*