# Inbox vs Bot Inbox

The clearest difference is rating: Bot Inbox at 5.0 against Inbox's 2.0. Bot Inbox also leads on update cadence (fortnightly vs monthly). Inbox's advantage is ratings volume (6 vs 2) and iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Bot Inbox holds the better App Store score, 5.0 against 2.0. Both are backed by a comparable volume of ratings — 6 and 2 respectively.

Inbox ships an update monthly, Bot Inbox fortnightly. The most recent releases landed on October 24, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | Inbox | Bot Inbox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (6 ratings)](https://appshunter.io/ios/app/inbox-live-chat-by-gosquared/id1069741072/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/bot-inbox/id6504118051/reviews)** |
| Number of ratings | **6** | 2 |
| Positive reviews | 25.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Fortnightly** |
| Monetization | Free | Free |
| Size | 7 MB | 50 MB |
| Requires iOS | **12.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Go Squared Ltd.](https://appshunter.io/developer/1037815599) | [Douglas Pondza](https://appshunter.io/developer/1750947853) |

## What reviewers say

### Inbox

[App page](https://appshunter.io/ios/app/inbox-live-chat-by-gosquared/id1069741072)

This app allows teams to communicate with customers through live chat on their website or mobile app. It provides conversation history, notes, and enhanced customer information for better engagement. Stay connected with your audience anytime, anywhere.

**Highlights:** Live chat with customers, Receive real-time notifications, View full conversation history, Add notes to customer profiles, Access enhanced customer information

**Features:** macOS Compatibility

**In-app purchases:** none


### Bot Inbox

[App page](https://appshunter.io/ios/app/bot-inbox/id6504118051)

Consolidate all your business communication channels into a single, powerful platform. Manage messages, orders, and appointments efficiently with a team-friendly interface designed for speed and organization.

**Highlights:** Centralized messaging from multiple platforms, Delegate chats and collaborate with team, Real-time order handling, Smart appointment management, Customizable notifications, Intuitive and simple interface

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Inbox free?

Inbox is free to download, with no in-app purchases.

### Is Bot Inbox free?

Bot Inbox is free to download, with no in-app purchases.

### Which has better reviews, Inbox or Bot Inbox?

Bot Inbox is rated higher. Inbox averages 2.0 out of 5 from 6 ratings, while Bot Inbox averages 5.0 from 2 ratings.

### Do Inbox or Bot Inbox have ads?

Neither Inbox nor Bot Inbox shows ads.

### Which is updated more often, Inbox or Bot Inbox?

Inbox ships an update monthly, and Bot Inbox fortnightly. Most recently, Inbox was updated on October 24, 2026 and Bot Inbox on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*