# SEB cares vs SarawakPass

The clearest difference is update cadence: SarawakPass at fortnightly against SEB cares's every 3 months. SEB cares's advantage is review sentiment (33% vs 15%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SEB cares ships an update every 3 months, SarawakPass fortnightly. The most recent releases landed on September 9, 2026 and September 12, 2026 respectively.

## The numbers

| Metric | SEB cares | SarawakPass |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | **33.3% of reviews** | 14.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 105 MB | 75 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Sarawak Energy](https://appshunter.io/developer/1069828075) | [State Service Modernisation Unit, Chief Minister's Department](https://appshunter.io/developer/1230807902) |

## What reviewers say

### SEB cares

[App page](https://appshunter.io/ios/app/seb-cares/id1069828076)

Manage your electricity services with ease. View and pay bills, report issues, and track your consumption. Receive outage alerts and get support from a virtual assistant.

**Highlights:** View and pay electricity bills, Report customer service and technical issues, Track electricity consumption, Receive power outage alerts, Subscribe to e-Bill service, Virtual assistant support, Multilingual support

**Features:** macOS Compatibility

**In-app purchases:** none


### SarawakPass

[App page](https://appshunter.io/ios/app/sarawakpass/id6502891393)

This digital identity app allows users to securely verify their identity and access government services. It offers a unified platform with features like facial recognition and QR code login for convenient and secure access.

**Highlights:** Unified platform for government services, Secure identity verification, Facial recognition login, QR code login, One-tap access to government apps

**In-app purchases:** none


## Frequently asked questions

### Is SEB cares free?

SEB cares is free to download, with no in-app purchases.

### Is SarawakPass free?

SarawakPass is free to download, with no in-app purchases.

### Do SEB cares or SarawakPass have ads?

Neither SEB cares nor SarawakPass shows ads.

### Which is updated more often, SEB cares or SarawakPass?

SEB cares ships an update every 3 months, and SarawakPass fortnightly. Most recently, SEB cares was updated on September 9, 2026 and SarawakPass on September 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*