# ZoomCare vs Providence

ZoomCare and Providence both sit at 4.7 stars, but that hides the real split: 70% of Providence's written reviews are positive against 22% of ZoomCare's. Providence also leads on ads (none vs shown) and ratings volume (186K vs 6.2K). ZoomCare's advantage is monetization model (ad-supported vs free with in-app purchases) and iOS requirement (15.1 vs 18.0). On price, rating, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for ZoomCare against 4.8 for Providence. That said, the two scores are not equally well evidenced: Providence has 186K ratings behind it against 6.2K, so its average is the more settled of the two. Written reviews are what separate them: 22% of ZoomCare's written reviews are positive against 70% of Providence's.

ZoomCare ships an update monthly, Providence every 3 weeks. The most recent releases landed on October 24, 2026 and October 31, 2026 respectively.

## The numbers

| Metric | ZoomCare | Providence |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (6.2K ratings)](https://appshunter.io/ios/app/zoomcare/id1070287228/reviews) | **[4.8 (186K ratings)](https://appshunter.io/ios/app/providence/id1306970679/reviews)** |
| Number of ratings | 6.2K | **186K** |
| Positive reviews | 21.7% of reviews | **70.4% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | **Ad-supported** | Free with in-app purchases |
| Best chart rank | — | **#146** |
| Size | 17 MB | 186 MB |
| Requires iOS | **15.1** | 18.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Age rating | 4+ | 17+ |
| Developer | [ZOOM+](https://appshunter.io/developer/1039050746) | [PROVIDENCE HEALTH & SERVICES - WASHINGTON](https://appshunter.io/developer/1280082086) |

## What reviewers say

### ZoomCare

[App page](https://appshunter.io/ios/app/zoomcare/id1070287228)

Access convenient and high-quality healthcare services with online scheduling, same-day appointments, and nearby clinics. Manage your health records and communicate with your care team easily.

**Highlights:** Online appointment scheduling, Same-day clinic visits, Urgent, Primary, Emergency, and Specialty Care, Onsite labs and prescription pickups, Access to medical records and visit history, Evening and weekend hours

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient service
- 👍 Convenient and easy to use
- ⭐ Great care and reliable service

**What reviewers complain about**

- 🐛 Buggy and unreliable app
- 💻 Broken/glitchy functionality
- 🤔 Lack of features and options
- 🔒 Security and login issues
- 🤯 Frustrating user experience

**Reported bugs**

- App crashes frequently
- Login issues and inability to stay logged in
- Scheduling and appointment flow not working properly
- Broken or missing features (e.g. chat, calendar, etc.)
- Compatibility issues with newer iOS versions

**Requested features**

- Add ability to schedule appointments in advance
- Improve app stability and reliability
- Integrate with Apple Health
- Add more customization options
- Improve payment and billing features


### Providence

[App page](https://appshunter.io/ios/app/providence/id1306970679)

**Currently charting:** #146 Top Free · Medical (US App Store)

Access all your healthcare needs from a single platform. Manage appointments, view medical records, pay bills, and discover relevant health programs and resources. Connect with your care team and find new providers easily.

**Highlights:** Connect with care team, Book appointments, Access medical records, View and pay bills, Find providers, Virtual urgent care, Health reminders

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient all-in-one healthcare app
- 🚀 Easy to use interface
- 💡 Helpful for managing appointments, prescriptions, and test results
- 👍 Prompt responses from healthcare providers
- 👍 Valuable for communicating with doctors

**What reviewers complain about**

- 🐛 Confusing navigation and layout
- 🐛 Difficulty finding specific features or information
- 🐛 Unreliable virtual care options
- 🐛 Inconsistent user experience across different devices
- 🐛 Frustrating issues with logging in and accessing account

**Reported bugs**

- Login screen freezes
- Incompatibility with older devices
- Inconsistent performance and crashes
- Syncing issues with test results and medical records

**Requested features**

- Improved search and navigation
- Better integration with external healthcare providers
- More intuitive layout and organization of information
- Enhanced accessibility for users with disabilities
- Seamless virtual care options


## Frequently asked questions

### Is ZoomCare free?

ZoomCare is free to download, with no in-app purchases.

### Is Providence free?

Providence is free to download, with no in-app purchases.

### Which has better reviews, ZoomCare or Providence?

Providence is rated higher. ZoomCare averages 4.7 out of 5 from 6.2K ratings, while Providence averages 4.8 from 186K ratings.

### Do ZoomCare or Providence have ads?

ZoomCare shows ads; Providence does not.

### Which is updated more often, ZoomCare or Providence?

ZoomCare ships an update monthly, and Providence every 3 weeks. Most recently, ZoomCare was updated on October 24, 2026 and Providence on October 31, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*