# Freshsales vs HaystackCRM

The clearest difference is review sentiment: HaystackCRM at 100% against Freshsales's 22%. HaystackCRM also leads on rating (5.0 vs 4.5) and monetization model (free vs freemium). Freshsales's advantage is update cadence (fortnightly vs every 3 months) and ratings volume (514 vs 8). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HaystackCRM holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Freshsales has 514 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 22% of Freshsales's written reviews are positive against 100% of HaystackCRM's.

Freshsales ships an update fortnightly, HaystackCRM every 3 months. The most recent releases landed on September 26, 2026 and September 8, 2026 respectively.

## The numbers

| Metric | Freshsales | HaystackCRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (514 ratings)](https://appshunter.io/ios/app/freshsales/id1073125057/reviews) | **[5.0 (8 ratings)](https://appshunter.io/ios/app/haystackcrm/id1224645741/reviews)** |
| Number of ratings | **514** | 8 |
| Positive reviews | 21.8% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 months |
| Monetization | Freemium | **Free** |
| Size | 85 MB | 19 MB |
| Requires iOS | 14.0 | **12.4** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) | [HaystackCRM LLC](https://appshunter.io/developer/1224645740) |

## What reviewers say

### Freshsales

[App page](https://appshunter.io/ios/app/freshsales/id1073125057)

Manage your sales pipeline and customer relationships on the go with this cloud-based CRM. Access contact details, schedule appointments, make calls, send emails, and update deal stages directly from your mobile device. All changes sync automatically with the web application.

**Highlights:** Built-in phone and email, Event tracking, Contact scoring, Sales automation, Calendar management, Offline access

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and user-friendly interface
- ⚙️ Easy to configure and customize without coding
- 🎯 Comprehensive feature set for sales management
- 💰 Affordable pricing compared to competitors
- 📱 Clean and simple app design

**What reviewers complain about**

- 🐛 Frequent app crashes and stability issues
- ⚠️ Unreliable reporting and analytics accuracy
- 🔌 Poor mobile app performance and functionality
- 📵 Limited iPad and landscape mode support
- ⏱️ Slow loading times for basic operations

**Reported bugs**

- App crashes on launch or during use
- White screen appears after login
- Unable to scroll through full contact/lead lists
- Email jumping and scrolling issues
- Landscape mode not functioning properly

**Requested features**

- Business card reader functionality
- Push notifications for SMS messages
- Multiple phone numbers per contact
- Bulk delete/edit operations for tasks
- Email viewing and management within app


### HaystackCRM

[App page](https://appshunter.io/ios/app/haystackcrm/id1224645741)

Manage leads, prospects, and deals with this mobile-first CRM. Track sales pipelines, tasks, and customer interactions on the go. Facilitates communication and deal closing for growing businesses.

**Highlights:** Lead and deal management, Sales pipeline tracking, Task and appointment reminders, Contact mapping for sales visits, Quote generation and sending, Voice-to-text notes, Calendar integration

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Freshsales free?

Freshsales is free to download, with no in-app purchases.

### Is HaystackCRM free?

HaystackCRM is free to download, with no in-app purchases.

### Which has better reviews, Freshsales or HaystackCRM?

HaystackCRM is rated higher. Freshsales averages 4.5 out of 5 from 514 ratings, while HaystackCRM averages 5.0 from 8 ratings.

### Do Freshsales or HaystackCRM have ads?

Neither Freshsales nor HaystackCRM shows ads.

### Which is updated more often, Freshsales or HaystackCRM?

Freshsales ships an update fortnightly, and HaystackCRM every 3 months. Most recently, Freshsales was updated on September 26, 2026 and HaystackCRM on September 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*