# POINTR Easy Remote Support vs Rapid Response Assist

The clearest difference is iOS requirement: POINTR Easy Remote Support at 13.0 against Rapid Response Assist's 18.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

POINTR Easy Remote Support ships an update every 3 months, Rapid Response Assist every 2 months. The most recent releases landed on October 15, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | POINTR Easy Remote Support | Rapid Response Assist |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 50.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | — |
| Size | 211 MB | 73 MB |
| Requires iOS | **13.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Delta Cygni Labs](https://appshunter.io/developer/1073131902) | [Maintastic GmbH](https://appshunter.io/developer/1351261559) |

## What reviewers say

### POINTR Easy Remote Support

[App page](https://appshunter.io/ios/app/pointr-easy-remote-support/id1073131903)

This app facilitates real-time remote collaboration and support using video, audio, and augmented reality. It enables experts to guide field technicians, improving efficiency and reducing downtime through features like group calls and field notes.

**Highlights:** Augmented Reality annotations, Group-call up to 5 participants, Guaranteed image quality on low bandwidth, GDPR compliant, External camera support, Field notes and session recording, Whiteboard for brainstorming

**Features:** macOS Compatibility

**In-app purchases:** none


### Rapid Response Assist

[App page](https://appshunter.io/ios/app/rapid-response-assist/id1523625736)

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is POINTR Easy Remote Support free?

POINTR Easy Remote Support is free to download, with no in-app purchases.

### Is Rapid Response Assist free?

Rapid Response Assist is free to download, with no in-app purchases.

### Do POINTR Easy Remote Support or Rapid Response Assist have ads?

Neither POINTR Easy Remote Support nor Rapid Response Assist shows ads.

### Which is updated more often, POINTR Easy Remote Support or Rapid Response Assist?

POINTR Easy Remote Support ships an update every 3 months, and Rapid Response Assist every 2 months. Most recently, POINTR Easy Remote Support was updated on October 15, 2026 and Rapid Response Assist on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*