# ShiftOne vs eSELFSERVE

ShiftOne and eSELFSERVE both sit at 4.7 stars, but that hides the real split: 58% of ShiftOne's written reviews are positive against 43% of eSELFSERVE's. ShiftOne also leads on iOS requirement (13.1 vs 15.6). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for ShiftOne against 4.7 for eSELFSERVE. Both are backed by a comparable volume of ratings — 3K and 1.6K respectively. Written reviews are what separate them: 58% of ShiftOne's written reviews are positive against 43% of eSELFSERVE's.

ShiftOne ships an update monthly, eSELFSERVE fortnightly. Both last shipped on September 24, 2026.

## The numbers

| Metric | ShiftOne | eSELFSERVE |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (3K ratings)](https://appshunter.io/ios/app/shiftone/id1078222791/reviews)** | [4.7 (1.6K ratings)](https://appshunter.io/ios/app/eselfserve/id1377718614/reviews) |
| Number of ratings | **3K** | 1.6K |
| Positive reviews | **57.9% of reviews** | 42.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Fortnightly** |
| Monetization | Free | Free |
| Size | 78 MB | 48 MB |
| Requires iOS | **13.1** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [MomentSnap Inc](https://appshunter.io/developer/1078222790) | [Automatic Payroll Systems, Inc](https://appshunter.io/developer/1354666424) |

## What reviewers say

### ShiftOne

[App page](https://appshunter.io/ios/app/shiftone/id1078222791)

Track your workplace performance, view customer ratings, and see how you compare to colleagues. Earn points and achievements for great work, and climb leaderboards to be recognized for your success. Make work more exciting and fun by competing and improving your skills.

**Highlights:** Track workplace performance, View customer ratings and comments, Compare performance with coworkers, Earn points and achievements, Live feed of top moments, Climb leaderboards

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Great app
- 🚀 Helps track performance
- 💡 Competitions and store comparisons

**What reviewers complain about**

- 🐛 Sync issues and data not showing up
- 🔒 Can't see guest comments
- 🔒 Can't like or respond to posts

**Reported bugs**

- App crashes or won't open
- Sync issues and data not showing up

**Requested features**

- More back-of-house features like goals, schedules, and employee recognition
- Ability to see guest comments


### eSELFSERVE

[App page](https://appshunter.io/ios/app/eselfserve/id1377718614)

Access essential employee tools and information on the go. View personal details, pay stubs, tax forms, and work schedules. Clock in/out and request time off securely.

**Highlights:** View personal information, Access pay stubs and tax forms, Check work schedule, Clock in and out, Request time off

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy and intuitive interface
- 🚀 Fast performance and quick load times
- 📱 Convenient mobile access to payroll features
- 🔐 Face ID/biometric authentication support
- 📋 Comprehensive self-service functionality

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 🔓 Persistent login and authentication issues
- 📵 Blank screen after login
- ⚠️ Recent updates introduced major bugs
- 🔄 Constant logging out unexpectedly

**Reported bugs**

- App crashes immediately after biometric authentication
- Login button off-screen with no scroll functionality
- Blank screen displays after successful login
- Cannot save time card edits
- Clock in/out button unresponsive or missing

**Requested features**

- Search functionality for job codes
- Ability to print and save paystubs as PDF
- Document upload capability for employees
- Preferred name display throughout app
- Direct deposit management without admin approval


## Frequently asked questions

### Is ShiftOne free?

ShiftOne is free to download, with no in-app purchases.

### Is eSELFSERVE free?

eSELFSERVE is free to download, with no in-app purchases.

### Which has better reviews, ShiftOne or eSELFSERVE?

ShiftOne is rated higher. ShiftOne averages 4.7 out of 5 from 3K ratings, while eSELFSERVE averages 4.7 from 1.6K ratings.

### Do ShiftOne or eSELFSERVE have ads?

Neither ShiftOne nor eSELFSERVE shows ads.

### Which is updated more often, ShiftOne or eSELFSERVE?

ShiftOne ships an update monthly, and eSELFSERVE fortnightly. Most recently, ShiftOne was updated on September 24, 2026 and eSELFSERVE on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*