# HelpdeskAdvanced vs Kalliope CTI

The clearest difference is monetization model: HelpdeskAdvanced at free against Kalliope CTI's freemium. Kalliope CTI's advantage is review sentiment (10% vs 0%) and iOS requirement (12.0 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 5, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | HelpdeskAdvanced | Kalliope CTI |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.0 (1 ratings)](https://appshunter.io/ios/app/helpdeskadvanced/id1079917513/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | 0.0% of reviews | **10.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | **Free** | Freemium |
| Size | 39 MB | 46 MB |
| Requires iOS | 15.6 | **12.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [PAT Srl](https://appshunter.io/developer/497986638) | [Kalliope srl](https://appshunter.io/developer/1108203677) |

## What reviewers say

### HelpdeskAdvanced

[App page](https://appshunter.io/ios/app/helpdeskadvanced/id1079917513)

Access your IT service desk requests on the go. Manage pending requests, update statuses, and communicate with users or IT teams from your mobile device. Open new requests with attachments and track their progress.

**Highlights:** Access pending requests, Filter and search requests, Update request status, Respond to users, Open new requests with attachments, Track request progress

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Kalliope CTI

[App page](https://appshunter.io/ios/app/kalliope-cti/id1108203678)

This app provides mobile access to your business phone system, allowing you to make and receive calls using your company lines from anywhere. It offers two modes: Call-Back for GSM quality calls masked by your company number, and Softphone for direct IP registration.

**Highlights:** Access business phone system on mobile, Call-Back mode via GSM, Softphone mode for IP registration, Integrated SIP Client, Call notification when app is off/standby, Manage VoIP calls natively

**Features:** macOS Compatibility, Siri integration

**In-app purchases:** none


## Frequently asked questions

### Is HelpdeskAdvanced free?

HelpdeskAdvanced is free to download, with no in-app purchases.

### Is Kalliope CTI free?

Kalliope CTI is free to download, with no in-app purchases.

### Do HelpdeskAdvanced or Kalliope CTI have ads?

Neither HelpdeskAdvanced nor Kalliope CTI shows ads.

### Which is updated more often, HelpdeskAdvanced or Kalliope CTI?

HelpdeskAdvanced ships an update every 2 months, and Kalliope CTI every 2 months. Most recently, HelpdeskAdvanced was updated on October 5, 2026 and Kalliope CTI on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*