# HelpdeskAdvanced vs EUI Helpdesk

The clearest difference is iOS requirement: EUI Helpdesk at 11.0 against HelpdeskAdvanced's 15.6. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 5, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | HelpdeskAdvanced | EUI Helpdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.0 (1 ratings)](https://appshunter.io/ios/app/helpdeskadvanced/id1079917513/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | — |
| Size | 39 MB | 90 MB |
| Requires iOS | 15.6 | **11.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [PAT Srl](https://appshunter.io/developer/497986638) | [INNOVIO SPA](https://appshunter.io/developer/1607332253) |

## What reviewers say

### HelpdeskAdvanced

[App page](https://appshunter.io/ios/app/helpdeskadvanced/id1079917513)

Access your IT service desk requests on the go. Manage pending requests, update statuses, and communicate with users or IT teams from your mobile device. Open new requests with attachments and track their progress.

**Highlights:** Access pending requests, Filter and search requests, Update request status, Respond to users, Open new requests with attachments, Track request progress

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### EUI Helpdesk

[App page](https://appshunter.io/ios/app/eui-helpdesk/id1474604763)

**In-app purchases:** none


## Frequently asked questions

### Is HelpdeskAdvanced free?

HelpdeskAdvanced is free to download, with no in-app purchases.

### Is EUI Helpdesk free?

EUI Helpdesk is free to download, with no in-app purchases.

### Do HelpdeskAdvanced or EUI Helpdesk have ads?

Neither HelpdeskAdvanced nor EUI Helpdesk shows ads.

### Which is updated more often, HelpdeskAdvanced or EUI Helpdesk?

HelpdeskAdvanced ships an update every 2 months, and EUI Helpdesk every 2 months. Most recently, HelpdeskAdvanced was updated on October 5, 2026 and EUI Helpdesk on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*