# HelpdeskAdvanced vs ACI Sign OTP

The clearest difference is update cadence: HelpdeskAdvanced at every 2 months against ACI Sign OTP's every 12 months. ACI Sign OTP's advantage is iOS requirement (13.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelpdeskAdvanced ships an update every 2 months, ACI Sign OTP every 12 months. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | HelpdeskAdvanced | ACI Sign OTP |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.0 (1 ratings)](https://appshunter.io/ios/app/helpdeskadvanced/id1079917513/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 12 months |
| Monetization | Free | — |
| Size | 39 MB | 8 MB |
| Requires iOS | 15.6 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [PAT Srl](https://appshunter.io/developer/497986638) | [ACI Informatica S.p.A.](https://appshunter.io/developer/408680677) |

## What reviewers say

### HelpdeskAdvanced

[App page](https://appshunter.io/ios/app/helpdeskadvanced/id1079917513)

Access your IT service desk requests on the go. Manage pending requests, update statuses, and communicate with users or IT teams from your mobile device. Open new requests with attachments and track their progress.

**Highlights:** Access pending requests, Filter and search requests, Update request status, Respond to users, Open new requests with attachments, Track request progress

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### ACI Sign OTP

[App page](https://appshunter.io/ios/app/aci-sign-otp/id1626986472)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is HelpdeskAdvanced free?

HelpdeskAdvanced is free to download, with no in-app purchases.

### Is ACI Sign OTP free?

ACI Sign OTP is free to download, with no in-app purchases.

### Do HelpdeskAdvanced or ACI Sign OTP have ads?

Neither HelpdeskAdvanced nor ACI Sign OTP shows ads.

### Which is updated more often, HelpdeskAdvanced or ACI Sign OTP?

HelpdeskAdvanced ships an update every 2 months, and ACI Sign OTP every 12 months. Most recently, HelpdeskAdvanced was updated on October 29, 2026 and ACI Sign OTP on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*