# HelpdeskAdvanced vs BiM

The clearest difference is device support: HelpdeskAdvanced at 3 against BiM's —. BiM's advantage is iOS requirement (12.0 vs 15.6). On price and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | HelpdeskAdvanced | BiM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.0 (1 ratings)](https://appshunter.io/ios/app/helpdeskadvanced/id1079917513/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | — |
| Update frequency | Every 2 months | — |
| Monetization | Free | — |
| Size | 39 MB | 68 MB |
| Requires iOS | 15.6 | **12.0** |
| Devices | **iPhone, iPad, iPod** | — |
| Age rating | 4+ | 17+ |
| Developer | [PAT Srl](https://appshunter.io/developer/497986638) | [KERVIS SOCIETA' DI GESTIONE DEL RISPARMIO SPA IN FORMA ABBREVIATO KERVIS SGR SPA](https://appshunter.io/developer/1720983448) |

## What reviewers say

### HelpdeskAdvanced

[App page](https://appshunter.io/ios/app/helpdeskadvanced/id1079917513)

Access your IT service desk requests on the go. Manage pending requests, update statuses, and communicate with users or IT teams from your mobile device. Open new requests with attachments and track their progress.

**Highlights:** Access pending requests, Filter and search requests, Update request status, Respond to users, Open new requests with attachments, Track request progress

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### BiM

[App page](https://appshunter.io/ios/app/bim/id6474194141)

**In-app purchases:** none


## Frequently asked questions

### Is HelpdeskAdvanced free?

HelpdeskAdvanced is free to download, with no in-app purchases.

### Is BiM free?

BiM is free to download, with no in-app purchases.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*