# HelpdeskAdvanced vs KRL SmartBox

The clearest difference is update cadence: HelpdeskAdvanced at every 2 months against KRL SmartBox's every 7 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelpdeskAdvanced ships an update every 2 months, KRL SmartBox every 7 months. The most recent releases landed on September 7, 2026 and May 13, 2026 respectively.

## The numbers

| Metric | HelpdeskAdvanced | KRL SmartBox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.0 (1 ratings)](https://appshunter.io/ios/app/helpdeskadvanced/id1079917513/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 7 months |
| Monetization | Free | — |
| Size | 39 MB | 33 MB |
| Requires iOS | 15.6 | **15.1** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [PAT Srl](https://appshunter.io/developer/497986638) | [Witte Metallwaren Handelsges. mbH & Co. KG](https://appshunter.io/developer/979847433) |

## What reviewers say

### HelpdeskAdvanced

[App page](https://appshunter.io/ios/app/helpdeskadvanced/id1079917513)

Access your IT service desk requests on the go. Manage pending requests, update statuses, and communicate with users or IT teams from your mobile device. Open new requests with attachments and track their progress.

**Highlights:** Access pending requests, Filter and search requests, Update request status, Respond to users, Open new requests with attachments, Track request progress

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### KRL SmartBox

[App page](https://appshunter.io/ios/app/krl-smartbox/id6477445537)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is HelpdeskAdvanced free?

HelpdeskAdvanced is free to download, with no in-app purchases.

### Is KRL SmartBox free?

KRL SmartBox is free to download, with no in-app purchases.

### Do HelpdeskAdvanced or KRL SmartBox have ads?

Neither HelpdeskAdvanced nor KRL SmartBox shows ads.

### Which is updated more often, HelpdeskAdvanced or KRL SmartBox?

HelpdeskAdvanced ships an update every 2 months, and KRL SmartBox every 7 months. Most recently, HelpdeskAdvanced was updated on September 7, 2026 and KRL SmartBox on May 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*