# EarthCam vs SupportPilot MSP Ticketing

The clearest difference is in-app purchases: EarthCam at none against SupportPilot MSP Ticketing's 2. EarthCam also leads on update cadence (weekly vs monthly). SupportPilot MSP Ticketing's advantage is iOS requirement (15.1 vs 18.0). On price, ads and device support there is nothing between them.

Both are free to download. SupportPilot MSP Ticketing sells 2 in-app purchases, starting at $59.99 per month. EarthCam asks for nothing beyond the download.

EarthCam ships an update weekly, SupportPilot MSP Ticketing monthly. The most recent releases landed on November 11, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | EarthCam | SupportPilot MSP Ticketing |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (119 ratings)](https://appshunter.io/ios/app/earthcam/id1080149848/reviews)** | — |
| Number of ratings | **119** | — |
| Positive reviews | 83.6% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | **Weekly** | Monthly |
| Monetization | Free | — |
| Size | 102 MB | 34 MB |
| Requires iOS | 18.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [EarthCam, Inc.](https://appshunter.io/developer/301099122) | [PilotSuite LLC](https://appshunter.io/developer/1827357817) |

## What reviewers say

### EarthCam

[App page](https://appshunter.io/ios/app/earthcam/id1080149848)

Monitor construction jobsite health, track progress, and boost productivity with AI-powered analytics. Manage visual data, connect tools, and detect safety risks for enhanced project management and compliance.

**Highlights:** AI-powered jobsite analytics, Real-time air quality monitoring, Safety risk detection, Workforce inefficiency identification, Intuitive camera carousel, App Marketplace integrations

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth and performant app
- ⚡ Responsive PTZ controls
- 🔋 Improved battery life
- 📉 Reduced cellular data usage
- 💽 Lower storage space usage

**What reviewers complain about**

- 🐛 Frequent crashes on live view
- ❌ App does not open
- 🛒 Requires purchase of Solstice camera
- 🔒 Password creation issues
- 🚫 No support for general EarthCams

**Reported bugs**

- App crashes every time on live view
- App does not open
- Cannot set up account due to password issues
- Login issues

**Requested features**

- Fix crashes on live view
- Allow access to general EarthCams
- Improve password creation process
- Provide better app support


### SupportPilot MSP Ticketing

[App page](https://appshunter.io/ios/app/supportpilot-msp-ticketing/id6752632525)

**Features:** macOS Compatibility

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| SupportPilot Growth | $59.99 | per month |
| SupportPilot Pro | $99.99 | per month |


## Frequently asked questions

### Is EarthCam free?

EarthCam is free to download, with no in-app purchases.

### Is SupportPilot MSP Ticketing free?

SupportPilot MSP Ticketing is free to download, with in-app purchases available.

### Do EarthCam or SupportPilot MSP Ticketing have ads?

Neither EarthCam nor SupportPilot MSP Ticketing shows ads.

### Which is updated more often, EarthCam or SupportPilot MSP Ticketing?

EarthCam ships an update weekly, and SupportPilot MSP Ticketing monthly. Most recently, EarthCam was updated on November 11, 2026 and SupportPilot MSP Ticketing on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*