# IONOS vs FreeScout

The clearest difference is rating: IONOS at 4.4 against FreeScout's 3.0. IONOS also leads on update cadence (monthly vs every 15 months) and ratings volume (15K vs 2). FreeScout's advantage is iOS requirement (11.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

IONOS holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: IONOS has 15K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 32% of IONOS's written reviews are positive against 21% of FreeScout's.

IONOS ships an update monthly, FreeScout every 15 months. The most recent releases landed on October 19, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | IONOS | FreeScout |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (15K ratings)](https://appshunter.io/ios/app/ionos/id1080444849/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/freescout/id1530383172/reviews) |
| Number of ratings | **15K** | 2 |
| Positive reviews | **31.5% of reviews** | 21.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 15 months |
| Monetization | Free | Free |
| Size | 19 MB | 3 MB |
| Requires iOS | 17.0 | **11.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [IONOS SE](https://appshunter.io/developer/1438736083) | [Jason Rhee](https://appshunter.io/developer/1721575250) |

## What reviewers say

### IONOS

[App page](https://appshunter.io/ios/app/ionos/id1080444849)

Manage your website and IONOS products from anywhere. Register domains, edit your website content, track performance, and manage invoices. Secure your account with 2-Step Verification and access help resources.

**Highlights:** Manage IONOS products, Register and manage domains, Edit MyWebsite content, Check website performance, Track invoices, Update user settings, 2-Step Verification

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Affordable and loaded with essential tools
- 💡 Great app and website management
- ⭐ Excellent customer service
- ⭐ Reliable and stable service

**What reviewers complain about**

- 🐛 Buggy app with glitches and crashes
- 🤔 Confusing and unintuitive interface
- 🤖 Poor mobile optimization and responsiveness
- 💰 Overpriced for the features provided
- 🔒 Security and account management issues

**Reported bugs**

- Login and authentication problems
- Frequent app crashes and freezes
- Incompatibility with certain devices and OS versions
- Inconsistent behavior across platforms
- Broken or non-functioning features

**Requested features**

- Dedicated email app integration
- Improved website editing tools
- Better account management and multi-user support
- Dark mode option
- Enhanced mobile experience


### FreeScout

[App page](https://appshunter.io/ios/app/freescout/id1530383172)

This official client provides access to your FreeScout helpdesk on iOS devices. It enables push notifications for important updates when configured with the "Mobile Notifications" module. Contact your administrator for any helpdesk-related issues.

**Highlights:** Official FreeScout client, Push notifications, iOS compatibility, Helpdesk access

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is IONOS free?

IONOS is free to download, with no in-app purchases.

### Is FreeScout free?

FreeScout is free to download, with no in-app purchases.

### Which has better reviews, IONOS or FreeScout?

IONOS is rated higher. IONOS averages 4.4 out of 5 from 15K ratings, while FreeScout averages 3.0 from 2 ratings.

### Do IONOS or FreeScout have ads?

Neither IONOS nor FreeScout shows ads.

### Which is updated more often, IONOS or FreeScout?

IONOS ships an update monthly, and FreeScout every 15 months. Most recently, IONOS was updated on October 19, 2026 and FreeScout on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*