# Tommy's Express vs RVA311

The clearest difference is rating: Tommy's Express at 4.6 against RVA311's 3.1. Tommy's Express also leads on update cadence (every 9 days vs every 2 months) and review sentiment (28% vs 0%). RVA311's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tommy's Express holds the better App Store score, 4.6 against 3.1. That said, the two scores are not equally well evidenced: Tommy's Express has 5.7K ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 28% of Tommy's Express's written reviews are positive against 0% of RVA311's.

Tommy's Express ships an update every 9 days, RVA311 every 2 months. Both last shipped on November 2, 2026.

## The numbers

| Metric | Tommy's Express | RVA311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (5.7K ratings)](https://appshunter.io/ios/app/tommys-express/id1084713029/reviews)** | [3.1 (15 ratings)](https://appshunter.io/ios/app/rva311/id1408330609/reviews) |
| Number of ratings | **5.7K** | 15 |
| Positive reviews | **28.1% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 9 days** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 127 MB | 58 MB |
| Requires iOS | 17.6 | **16** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Tommy's Express LLC](https://appshunter.io/developer/1084713028) | [City of Richmond, VA](https://appshunter.io/developer/506495442) |

## What reviewers say

### Tommy's Express

[App page](https://appshunter.io/ios/app/tommys-express/id1084713029)

Manage your car wash membership, find locations, and control in-bay vacuums. Earn credits for referrals and redeem coupons for discounts. Get notified about site changes and offers.

**Highlights:** Join TommyClub membership, Manage account and payment, Find car wash locations, Control self-service vacuums, Earn referral credits, Redeem coupons and gift cards, Receive location updates

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast car wash
- 👍 Friendly staff
- 💡 Unlimited wash plans
- 🧹 Good cleaning quality
- 🔒 Secure payment options

**What reviewers complain about**

- 🐛 App crashes and bugs
- 🚫 Inability to manage account
- 💳 Required credit card for account
- 🤔 Confusing subscription plans
- ⚠️ Damage to vehicles

**Reported bugs**

- App login and registration issues
- Inability to update vehicle information
- Notification badge not clearing
- Incompatibility with newer iOS versions

**Requested features**

- Ability to manage account on website
- Family/multi-car subscription plans
- Improved app stability and user experience
- Better communication on subscription changes


### RVA311

[App page](https://appshunter.io/ios/app/rva311/id1408330609)

Report non-emergency incidents and submit service requests to city agencies. Track your requests, receive notifications, and view public requests. Engage with city services through this citizen reporting tool.

**Highlights:** Report non-emergency incidents, Submit service requests, Track request status, Receive notifications, View public requests, Respond to surveys

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Tommy's Express free?

Tommy's Express is free to download, with no in-app purchases.

### Is RVA311 free?

RVA311 is free to download, with no in-app purchases.

### Which has better reviews, Tommy's Express or RVA311?

Tommy's Express is rated higher. Tommy's Express averages 4.6 out of 5 from 5.7K ratings, while RVA311 averages 3.1 from 15 ratings.

### Do Tommy's Express or RVA311 have ads?

Neither Tommy's Express nor RVA311 shows ads.

### Which is updated more often, Tommy's Express or RVA311?

Tommy's Express ships an update every 9 days, and RVA311 every 2 months. Most recently, Tommy's Express was updated on November 2, 2026 and RVA311 on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*