# Crisp vs Gist Live Chat

The clearest difference is review sentiment: Crisp at 71% against Gist Live Chat's 50%. Crisp also leads on ratings volume (520 vs 16) and rating (4.4 vs 4.2). Gist Live Chat's advantage is iOS requirement (12.4 vs 16.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Crisp holds the better App Store score, 4.4 against 4.2. That said, the two scores are not equally well evidenced: Crisp has 520 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 71% of Crisp's written reviews are positive against 50% of Gist Live Chat's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 15, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | Crisp | Gist Live Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (520 ratings)](https://appshunter.io/ios/app/crisp/id1085770229/reviews)** | [4.2 (16 ratings)](https://appshunter.io/ios/app/gist-live-chat/id1295111221/reviews) |
| Number of ratings | **520** | 16 |
| Positive reviews | **70.9% of reviews** | 50.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 146 MB | 32 MB |
| Requires iOS | 16.6 | **12.4** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Crisp IM SARL](https://appshunter.io/developer/1085703893) | [Raghavender Rao Jitta](https://appshunter.io/developer/1291270867) |

## What reviewers say

### Crisp

[App page](https://appshunter.io/ios/app/crisp/id1085770229)

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

**Highlights:** Multi-channel customer inbox, Team inbox management, Mobile-optimized experience, CRM integration, Chatbots, Help articles and shortcuts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app
- 🚀 Great features
- 👍 User-friendly
- 💰 Affordable
- 🌟 Fantastic support

**What reviewers complain about**

- 🐛 Crashes and freezes
- 🔇 Notification issues
- 📱 Limited mobile functionality
- 🔍 Lacking advanced analytics
- 🌐 Compatibility problems

**Reported bugs**

- Login screen freezes
- Incompatible with newer iOS versions
- Notification sound not working
- Conversation filtering issues
- Inability to edit user profiles

**Requested features**

- Dark mode option
- Bulk message management
- Improved mobile UI/UX
- Advanced analytics and reporting
- Customizable notification settings


### Gist Live Chat

[App page](https://appshunter.io/ios/app/gist-live-chat/id1295111221)

Connect with website visitors, leads, and customers in real-time. This app consolidates sales, marketing, and support conversations into a single inbox, allowing for engaging, friendly interactions across multiple platforms. Respond to inquiries instantly, anywhere, to convert more visitors into leads.

**Highlights:** Team inbox for all conversations, Real-time visitor and customer chat, Convert visitors into leads, Engaging messages with emoji/GIFs, Manage conversation status, Cross-platform communication

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Crisp free?

Crisp is free to download, with no in-app purchases.

### Is Gist Live Chat free?

Gist Live Chat is free to download, with no in-app purchases.

### Which has better reviews, Crisp or Gist Live Chat?

Crisp is rated higher. Crisp averages 4.4 out of 5 from 520 ratings, while Gist Live Chat averages 4.2 from 16 ratings.

### Do Crisp or Gist Live Chat have ads?

Neither Crisp nor Gist Live Chat shows ads.

### Which is updated more often, Crisp or Gist Live Chat?

Crisp ships an update every 2 months, and Gist Live Chat every 2 months. Most recently, Crisp was updated on October 15, 2026 and Gist Live Chat on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*