# Crisp vs Sociocs

The clearest difference is rating: Sociocs at 5.0 against Crisp's 4.4. Sociocs also leads on review sentiment (100% vs 70%). Crisp's advantage is ratings volume (522 vs 3) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Sociocs holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Crisp has 522 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 70% of Crisp's written reviews are positive against 100% of Sociocs's.

Crisp ships an update every 2 months, Sociocs every 6 weeks. The most recent releases landed on October 26, 2026 and October 18, 2026 respectively.

## The numbers

| Metric | Crisp | Sociocs |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (522 ratings)](https://appshunter.io/ios/app/crisp/id1085770229/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/sociocs/id1465372241/reviews)** |
| Number of ratings | **522** | 3 |
| Positive reviews | 70.0% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 6 weeks** |
| Monetization | **Free** | Ad-supported |
| Size | 146 MB | 50 MB |
| Requires iOS | 16.6 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Crisp IM SARL](https://appshunter.io/developer/1085703893) | [Tracious](https://appshunter.io/developer/1465372240) |

## What reviewers say

### Crisp

[App page](https://appshunter.io/ios/app/crisp/id1085770229)

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

**Highlights:** Multi-channel customer inbox, Team inbox management, Mobile-optimized experience, CRM integration, Chatbots, Help articles and shortcuts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app
- 🚀 Great features
- 👍 User-friendly
- 💰 Affordable
- 🌟 Fantastic support

**What reviewers complain about**

- 🐛 Crashes and freezes
- 🔇 Notification issues
- 📱 Limited mobile functionality
- 🔍 Lacking advanced analytics
- 🌐 Compatibility problems

**Reported bugs**

- Login screen freezes
- Incompatible with newer iOS versions
- Notification sound not working
- Conversation filtering issues
- Inability to edit user profiles

**Requested features**

- Dark mode option
- Bulk message management
- Improved mobile UI/UX
- Advanced analytics and reporting
- Customizable notification settings


### Sociocs

[App page](https://appshunter.io/ios/app/sociocs/id1465372241)

This business tool centralizes customer communications across multiple platforms. It aids in customer acquisition, retention, and reputation management through a unified inbox for team collaboration.

**Highlights:** Multi-channel customer communication, Online review management, Team shared inbox, SMS and WhatsApp chat, Web chat and forms, Customer acquisition and retention tools

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Crisp free?

Crisp is free to download, with no in-app purchases.

### Is Sociocs free?

Sociocs is free to download, with no in-app purchases.

### Which has better reviews, Crisp or Sociocs?

Sociocs is rated higher. Crisp averages 4.4 out of 5 from 522 ratings, while Sociocs averages 5.0 from 3 ratings.

### Do Crisp or Sociocs have ads?

Neither Crisp nor Sociocs shows ads.

### Which is updated more often, Crisp or Sociocs?

Crisp ships an update every 2 months, and Sociocs every 6 weeks. Most recently, Crisp was updated on October 26, 2026 and Sociocs on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*