# Crisp vs Conversations by Brevo

The clearest difference is review sentiment: Crisp at 71% against Conversations by Brevo's 25%. Crisp also leads on rating (4.4 vs 3.4) and ratings volume (520 vs 8). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Crisp holds the better App Store score, 4.4 against 3.4. That said, the two scores are not equally well evidenced: Crisp has 520 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 71% of Crisp's written reviews are positive against 25% of Conversations by Brevo's.

Crisp ships an update every 2 months, Conversations by Brevo every 3 months. The most recent releases landed on September 15, 2026 and September 9, 2026 respectively.

## The numbers

| Metric | Crisp | Conversations by Brevo |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (520 ratings)](https://appshunter.io/ios/app/crisp/id1085770229/reviews)** | [3.4 (8 ratings)](https://appshunter.io/ios/app/conversations-by-brevo/id1605601366/reviews) |
| Number of ratings | **520** | 8 |
| Positive reviews | **70.9% of reviews** | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 87 MB | 5 MB |
| Requires iOS | 16.6 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Crisp IM SARL](https://appshunter.io/developer/1085703893) | [sendinblue](https://appshunter.io/developer/1086001860) |

## What reviewers say

### Crisp

[App page](https://appshunter.io/ios/app/crisp/id1085770229)

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

**Highlights:** Multi-channel customer inbox, Team inbox management, Mobile-optimized experience, CRM integration, Chatbots, Help articles and shortcuts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app
- 🚀 Great features
- 👍 User-friendly
- 💰 Affordable
- 🌟 Fantastic support

**What reviewers complain about**

- 🐛 Crashes and freezes
- 🔇 Notification issues
- 📱 Limited mobile functionality
- 🔍 Lacking advanced analytics
- 🌐 Compatibility problems

**Reported bugs**

- Login screen freezes
- Incompatible with newer iOS versions
- Notification sound not working
- Conversation filtering issues
- Inability to edit user profiles

**Requested features**

- Dark mode option
- Bulk message management
- Improved mobile UI/UX
- Advanced analytics and reporting
- Customizable notification settings


### Conversations by Brevo

[App page](https://appshunter.io/ios/app/conversations-by-brevo/id1605601366)

Engage website visitors in real-time with live chat, automated chatbots, and a unified inbox. Capture leads, provide instant support, and gain insights to convert visitors into customers.

**Highlights:** Live chat for visitor engagement, Chatbot for lead capture and FAQs, Universal inbox for multiple channels, Visitor intelligence for personalized outreach, Chat reports for performance tracking, Mobile notifications for on-the-go communication

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Crisp free?

Crisp is free to download, with no in-app purchases.

### Is Conversations by Brevo free?

Conversations by Brevo is free to download, with no in-app purchases.

### Which has better reviews, Crisp or Conversations by Brevo?

Crisp is rated higher. Crisp averages 4.4 out of 5 from 520 ratings, while Conversations by Brevo averages 3.4 from 8 ratings.

### Do Crisp or Conversations by Brevo have ads?

Neither Crisp nor Conversations by Brevo shows ads.

### Which is updated more often, Crisp or Conversations by Brevo?

Crisp ships an update every 2 months, and Conversations by Brevo every 3 months. Most recently, Crisp was updated on September 15, 2026 and Conversations by Brevo on September 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*