# Crisp vs Crisp Teams

The clearest difference is review sentiment: Crisp at 71% against Crisp Teams's 0%. Crisp also leads on rating (4.4 vs 2.6) and ratings volume (520 vs 11). Crisp Teams's advantage is update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Crisp holds the better App Store score, 4.4 against 2.6. That said, the two scores are not equally well evidenced: Crisp has 520 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 71% of Crisp's written reviews are positive against 0% of Crisp Teams's.

Crisp ships an update every 2 months, Crisp Teams fortnightly. The most recent releases landed on September 15, 2026 and September 14, 2026 respectively.

## The numbers

| Metric | Crisp | Crisp Teams |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (520 ratings)](https://appshunter.io/ios/app/crisp/id1085770229/reviews)** | [2.6 (11 ratings)](https://appshunter.io/ios/app/crisp-teams/id6447301285/reviews) |
| Number of ratings | **520** | 11 |
| Positive reviews | **70.9% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 87 MB | 16 MB |
| Requires iOS | 16.6 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Crisp IM SARL](https://appshunter.io/developer/1085703893) | [Baskt Inc](https://appshunter.io/developer/1442189819) |

## What reviewers say

### Crisp

[App page](https://appshunter.io/ios/app/crisp/id1085770229)

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

**Highlights:** Multi-channel customer inbox, Team inbox management, Mobile-optimized experience, CRM integration, Chatbots, Help articles and shortcuts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app
- 🚀 Great features
- 👍 User-friendly
- 💰 Affordable
- 🌟 Fantastic support

**What reviewers complain about**

- 🐛 Crashes and freezes
- 🔇 Notification issues
- 📱 Limited mobile functionality
- 🔍 Lacking advanced analytics
- 🌐 Compatibility problems

**Reported bugs**

- Login screen freezes
- Incompatible with newer iOS versions
- Notification sound not working
- Conversation filtering issues
- Inability to edit user profiles

**Requested features**

- Dark mode option
- Bulk message management
- Improved mobile UI/UX
- Advanced analytics and reporting
- Customizable notification settings


### Crisp Teams

[App page](https://appshunter.io/ios/app/crisp-teams/id6447301285)

This app helps restaurant employees manage their work schedules, track performance, and coordinate shifts with colleagues. It allows users to view upcoming shifts, submit unavailability, trade shifts, and pick up open shifts.

**Highlights:** View work schedules, Track performance statistics, Submit unavailability, Trade shifts with coworkers, Pick up open shifts

**In-app purchases:** none


## Frequently asked questions

### Is Crisp free?

Crisp is free to download, with no in-app purchases.

### Is Crisp Teams free?

Crisp Teams is free to download, with no in-app purchases.

### Which has better reviews, Crisp or Crisp Teams?

Crisp is rated higher. Crisp averages 4.4 out of 5 from 520 ratings, while Crisp Teams averages 2.6 from 11 ratings.

### Do Crisp or Crisp Teams have ads?

Neither Crisp nor Crisp Teams shows ads.

### Which is updated more often, Crisp or Crisp Teams?

Crisp ships an update every 2 months, and Crisp Teams fortnightly. Most recently, Crisp was updated on September 15, 2026 and Crisp Teams on September 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*