# Crisp vs Cencan

The clearest difference is rating: Cencan at 5.0 against Crisp's 4.4. Cencan also leads on review sentiment (100% vs 71%) and update cadence (every 11 days vs every 2 months). Crisp's advantage is ratings volume (520 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Cencan holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Crisp has 520 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 71% of Crisp's written reviews are positive against 100% of Cencan's.

Crisp ships an update every 2 months, Cencan every 11 days. The most recent releases landed on October 15, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | Crisp | Cencan |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (520 ratings)](https://appshunter.io/ios/app/crisp/id1085770229/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/cencan/id6756441828/reviews)** |
| Number of ratings | **520** | 3 |
| Positive reviews | 70.9% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 11 days** |
| Monetization | Free | Free |
| Size | 146 MB | 28 MB |
| Requires iOS | 16.6 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Crisp IM SARL](https://appshunter.io/developer/1085703893) | [Mercadoba](https://appshunter.io/developer/1760356127) |

## What reviewers say

### Crisp

[App page](https://appshunter.io/ios/app/crisp/id1085770229)

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

**Highlights:** Multi-channel customer inbox, Team inbox management, Mobile-optimized experience, CRM integration, Chatbots, Help articles and shortcuts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app
- 🚀 Great features
- 👍 User-friendly
- 💰 Affordable
- 🌟 Fantastic support

**What reviewers complain about**

- 🐛 Crashes and freezes
- 🔇 Notification issues
- 📱 Limited mobile functionality
- 🔍 Lacking advanced analytics
- 🌐 Compatibility problems

**Reported bugs**

- Login screen freezes
- Incompatible with newer iOS versions
- Notification sound not working
- Conversation filtering issues
- Inability to edit user profiles

**Requested features**

- Dark mode option
- Bulk message management
- Improved mobile UI/UX
- Advanced analytics and reporting
- Customizable notification settings


### Cencan

[App page](https://appshunter.io/ios/app/cencan/id6756441828)

Facilitate secure and straightforward payments for company services. Manage transactions efficiently and ensure a smooth payment process for clients.

**Highlights:** Secure payments, Easy transaction management, Company service payments, Streamlined payment process

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Crisp free?

Crisp is free to download, with no in-app purchases.

### Is Cencan free?

Cencan is free to download, with no in-app purchases.

### Which has better reviews, Crisp or Cencan?

Cencan is rated higher. Crisp averages 4.4 out of 5 from 520 ratings, while Cencan averages 5.0 from 3 ratings.

### Do Crisp or Cencan have ads?

Neither Crisp nor Cencan shows ads.

### Which is updated more often, Crisp or Cencan?

Crisp ships an update every 2 months, and Cencan every 11 days. Most recently, Crisp was updated on October 15, 2026 and Cencan on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*