# 311Somerville vs Simpplr

The clearest difference is rating: Simpplr at 4.9 against 311Somerville's 2.3. Simpplr also leads on review sentiment (84% vs 43%) and update cadence (every 3 weeks vs every 4 months). 311Somerville's advantage is monetization model (free vs paid) and iOS requirement (13.0 vs 17.6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Simpplr holds the better App Store score, 4.9 against 2.3. That said, the two scores are not equally well evidenced: Simpplr has 536 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 43% of 311Somerville's written reviews are positive against 84% of Simpplr's.

311Somerville ships an update every 4 months, Simpplr every 3 weeks. The most recent releases landed on July 28, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | 311Somerville | Simpplr |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.3 (4 ratings)](https://appshunter.io/ios/app/311somerville/id1086636902/reviews) | **[4.9 (536 ratings)](https://appshunter.io/ios/app/simpplr/id1360632846/reviews)** |
| Number of ratings | 4 | **536** |
| Positive reviews | 42.9% of reviews | **84.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 weeks** |
| Monetization | **Free** | Paid |
| Size | 25 MB | 193 MB |
| Requires iOS | **13.0** | 17.6 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Somerville](https://appshunter.io/developer/1464972606) | [Simpplr Inc.](https://appshunter.io/developer/1178136511) |

## What reviewers say

### 311Somerville

[App page](https://appshunter.io/ios/app/311somerville/id1086636902)

Report local quality-of-life issues like potholes or unshoveled sidewalks directly to the city. This app allows residents and visitors to quickly submit concerns for immediate attention.

**Highlights:** Report potholes, Report unshoveled sidewalks, Report quality of life issues, Submit reports to the city, For residents and visitors

**Features:** macOS Compatibility

**In-app purchases:** none


### Simpplr

[App page](https://appshunter.io/ios/app/simpplr/id1360632846)

This AI-powered platform enhances employee experience by fostering connections, boosting productivity, and streamlining issue resolution. It helps organizations deliver personalized experiences at scale, leading to improved engagement and business performance.

**Highlights:** AI-powered employee experience, Fosters employee connections, Boosts productivity, Streamlines issue resolution, Personalized employee experiences

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and easy-to-use interface
- 🚀 Fast and responsive performance
- 📱 Seamless mobile access to company information
- 🔄 Synchronized across desktop and mobile devices
- 📢 Effective push notifications for updates

**What reviewers complain about**

- 🐛 White screen issues on iPhone after login
- 🐛 SSO authentication failures on mobile
- 📱 iPhone interface not fully developed
- 🖼️ Poor image viewing/zooming on iPhone
- 🔐 Feature availability varies by subscription plan

**Reported bugs**

- White screen on iPhone after SSO login
- Authentication infinite loops on certain plans
- Image zoom stuck at unusable level on iPhone
- App crashes or freezes during login
- iPad app only works in portrait mode

**Requested features**

- True iPad-native app (not just scaled phone version)
- Landscape mode support for tablets
- Image zoom controls for better viewing
- Parity between desktop and mobile features
- Better offline access capabilities


## Frequently asked questions

### Is 311Somerville free?

311Somerville is free to download, with no in-app purchases.

### Is Simpplr free?

Simpplr is free to download, with no in-app purchases.

### Which has better reviews, 311Somerville or Simpplr?

Simpplr is rated higher. 311Somerville averages 2.3 out of 5 from 4 ratings, while Simpplr averages 4.9 from 536 ratings.

### Do 311Somerville or Simpplr have ads?

Neither 311Somerville nor Simpplr shows ads.

### Which is updated more often, 311Somerville or Simpplr?

311Somerville ships an update every 4 months, and Simpplr every 3 weeks. Most recently, 311Somerville was updated on July 28, 2026 and Simpplr on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*