# Access East Point vs Xfinity Mobile Care

The clearest difference is review sentiment: Access East Point at 67% against Xfinity Mobile Care's 18%. Access East Point also leads on rating (4.7 vs 4.4). Xfinity Mobile Care's advantage is ratings volume (3.9K vs 70) and update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Access East Point holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Xfinity Mobile Care has 3.9K ratings behind it against 70, so its average is the more settled of the two. Written reviews point the same way: 67% of Access East Point's written reviews are positive against 18% of Xfinity Mobile Care's.

Access East Point ships an update every 4 months, Xfinity Mobile Care every 2 months. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Access East Point | Xfinity Mobile Care |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (70 ratings)](https://appshunter.io/ios/app/access-east-point/id1091710021/reviews)** | [4.4 (3.9K ratings)](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597/reviews) |
| Number of ratings | 70 | **3.9K** |
| Positive reviews | **66.7% of reviews** | 17.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 32 MB | 86 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 12+ | 4+ |
| Developer | [City Of East Point](https://appshunter.io/developer/1470242288) | [Assurant, Incorporated](https://appshunter.io/developer/1758353661) |

## What reviewers say

### Access East Point

[App page](https://appshunter.io/ios/app/access-east-point/id1091710021)

Report non-emergency city issues like potholes and graffiti with ease. Track the resolution of your submitted reports. Stay connected to your city's services on the go.

**Highlights:** Report non-emergency city issues, Utilizes SeeClickFix technology, Track issue resolution, Convenient mobile access, Code violation reporting

**Features:** macOS Compatibility

**In-app purchases:** none


### Xfinity Mobile Care

[App page](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597)

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

**Highlights:** Simple claim filing and tracking, Live tech support via call, chat, or screen share, Access to device tips and quick fixes, Malware and phishing link blocking, View device protection coverage details, Advanced VPN for identity protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good so far
- 🚀 Excellent app

**What reviewers complain about**

- 🐛 Can't delete Mobil care
- 🐛 Issues getting replacement phone
- 🐛 Months waiting for replacement device
- 🐛 Didn't see anything really helpful

**Reported bugs**

- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution

**Requested features**

- Access to iPhone 16 guide
- Provide labels to return old phone


## Frequently asked questions

### Is Access East Point free?

Access East Point is free to download, with no in-app purchases.

### Is Xfinity Mobile Care free?

Xfinity Mobile Care is free to download, with no in-app purchases.

### Which has better reviews, Access East Point or Xfinity Mobile Care?

Access East Point is rated higher. Access East Point averages 4.7 out of 5 from 70 ratings, while Xfinity Mobile Care averages 4.4 from 3.9K ratings.

### Do Access East Point or Xfinity Mobile Care have ads?

Neither Access East Point nor Xfinity Mobile Care shows ads.

### Which is updated more often, Access East Point or Xfinity Mobile Care?

Access East Point ships an update every 4 months, and Xfinity Mobile Care every 2 months. Most recently, Access East Point was updated on November 6, 2026 and Xfinity Mobile Care on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*