# Service Suite FieldWorker vs my Installed Base

The clearest difference is iOS requirement: Service Suite FieldWorker at 13.0 against my Installed Base's 15.5. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Service Suite FieldWorker ships an update every 2 months, my Installed Base every 4 months. Both last shipped on November 2, 2026.

## The numbers

| Metric | Service Suite FieldWorker | my Installed Base |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[5.0 (1 ratings)](https://appshunter.io/ios/app/my-installed-base/id1211294309/reviews)** |
| Number of ratings | — | **1** |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 4 months |
| Monetization | Free | Free |
| Size | 28 MB | 138 MB |
| Requires iOS | **13.0** | 15.5 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Hitachi Energy USA Inc.](https://appshunter.io/developer/513449048) | [ABB Information Systems AG](https://appshunter.io/developer/1026885389) |

## What reviewers say

### Service Suite FieldWorker

[App page](https://appshunter.io/ios/app/service-suite-fieldworker/id1092212430)

This app streamlines field operations for energy, utility, and communications service providers. It automates the entire customer service and asset maintenance cycle, enabling personnel to work more efficiently and reduce operating costs.

**Highlights:** Automates customer service and asset maintenance, Supports various field work types, Reduces operating costs, Improves customer service, End-to-end solution

**Features:** Vision Pro support

**In-app purchases:** none


### my Installed Base

[App page](https://appshunter.io/ios/app/my-installed-base/id1211294309)

This application allows ABB customers, authenticated user groups, and employees to register and manage their ABB equipment. Users can scan QR codes to add products, submit service requests, explore registered items, and access product information. It provides interactive management of ABB products and sites directly from a mobile device.

**Highlights:** Register ABB products via QR code scanning, Add product service requests, Explore registered products and sites, Access product information, Manage installation structures, Contact ABB support

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Service Suite FieldWorker free?

Service Suite FieldWorker is free to download, with no in-app purchases.

### Is my Installed Base free?

my Installed Base is free to download, with no in-app purchases.

### Do Service Suite FieldWorker or my Installed Base have ads?

Neither Service Suite FieldWorker nor my Installed Base shows ads.

### Which is updated more often, Service Suite FieldWorker or my Installed Base?

Service Suite FieldWorker ships an update every 2 months, and my Installed Base every 4 months. Most recently, Service Suite FieldWorker was updated on November 2, 2026 and my Installed Base on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*