# Service Suite FieldWorker vs ITS Go

The clearest difference is update cadence: ITS Go at every 2 weeks against Service Suite FieldWorker's every 2 months. On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Service Suite FieldWorker ships an update every 2 months, ITS Go every 2 weeks. The most recent releases landed on October 24, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | Service Suite FieldWorker | ITS Go |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[5.0 (1 ratings)](https://appshunter.io/ios/app/its-go/id1610213698/reviews)** |
| Number of ratings | — | **1** |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 28 MB | 305 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Hitachi Energy USA Inc.](https://appshunter.io/developer/513449048) | [Industrial Training Services](https://appshunter.io/developer/953519051) |

## What reviewers say

### Service Suite FieldWorker

[App page](https://appshunter.io/ios/app/service-suite-fieldworker/id1092212430)

This app streamlines field operations for energy, utility, and communications service providers. It automates the entire customer service and asset maintenance cycle, enabling personnel to work more efficiently and reduce operating costs.

**Highlights:** Automates customer service and asset maintenance, Supports various field work types, Reduces operating costs, Improves customer service, End-to-end solution

**Features:** Vision Pro support

**In-app purchases:** none


### ITS Go

[App page](https://appshunter.io/ios/app/its-go/id1610213698)

This app provides digital access to your training and qualification records, sending alerts for expiring credentials. It also allows authorized users to scan QR codes to view employee records and access company documents.

**Highlights:** Digital eWallet card access, Real-time qualification records, Training record notifications, My Documents access, Employee record scanning, Team record transcripts

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Service Suite FieldWorker free?

Service Suite FieldWorker is free to download, with no in-app purchases.

### Is ITS Go free?

ITS Go is free to download, with no in-app purchases.

### Do Service Suite FieldWorker or ITS Go have ads?

Neither Service Suite FieldWorker nor ITS Go shows ads.

### Which is updated more often, Service Suite FieldWorker or ITS Go?

Service Suite FieldWorker ships an update every 2 months, and ITS Go every 2 weeks. Most recently, Service Suite FieldWorker was updated on October 24, 2026 and ITS Go on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*