# Kenmore Smart vs iCOMM Connectivity

The clearest difference is review sentiment: Kenmore Smart at 66% against iCOMM Connectivity's 3%. Kenmore Smart also leads on rating (4.5 vs 1.2) and ratings volume (2.9K vs 400). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Kenmore Smart holds the better App Store score, 4.5 against 1.2. That said, the two scores are not equally well evidenced: Kenmore Smart has 2.9K ratings behind it against 400, so its average is the more settled of the two. Written reviews point the same way: 66% of Kenmore Smart's written reviews are positive against 3% of iCOMM Connectivity's.

Kenmore Smart ships an update every 2 months, iCOMM Connectivity every 3 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | Kenmore Smart | iCOMM Connectivity |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (2.9K ratings)](https://appshunter.io/ios/app/kenmore-smart/id1092655640/reviews)** | [1.2 (400 ratings)](https://appshunter.io/ios/app/icomm-connectivity/id1494213395/reviews) |
| Number of ratings | **2.9K** | 400 |
| Positive reviews | **66.4% of reviews** | 3.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 118 MB | 33 MB |
| Requires iOS | 15.6 | **15.1** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Sears Brands Management Corporation](https://appshunter.io/developer/1106891435) | [A. O. Smith](https://appshunter.io/developer/456489825) |

## What reviewers say

### Kenmore Smart

[App page](https://appshunter.io/ios/app/kenmore-smart/id1092655640)

Control and monitor your Kenmore Smart appliances from your smartphone. Personalize appliance operation based on your schedule for convenience and peace of mind. Manage refrigerators, washers, dryers, dishwashers, water heaters, water softeners, and grills remotely.

**Highlights:** Remote appliance control, Personalized scheduling, Appliance monitoring, Diagnostic alerts, Smart grill thermometer, Water usage tracking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great app for monitoring appliances
- 🚀 Convenient remote control and scheduling
- 💡 Helpful notifications for laundry cycles
- 👍 Easy to use and intuitive

**What reviewers complain about**

- 🐛 Frequent app crashes and connectivity issues
- 🔒 Security concerns with unencrypted data transfer
- 🐛 Unreliable app performance and syncing
- 🔍 Limited functionality compared to expectations

**Reported bugs**

- Unable to create account or log in
- Appliances not detected or disconnected frequently
- Incorrect status updates and sync issues
- App crashes during setup or usage

**Requested features**

- Improved notification options and customization
- Expanded remote control and monitoring capabilities
- Diagnostics and troubleshooting tools
- Seamless integration across all Kenmore appliances


### iCOMM Connectivity

[App page](https://appshunter.io/ios/app/icomm-connectivity/id1494213395)

Remotely manage compatible water heaters with this app. Monitor temperature, operating modes, and receive diagnostic notifications. Optimize energy usage by aligning with utility programs.

**Highlights:** Remote water heater management, Temperature and mode control, Diagnostic fault notifications, Utility program alignment, Easy setup process

**In-app purchases:** none

**What reviewers like**

- ✅ Water heater hardware itself performs well
- 🎯 Simple temperature adjustment when working
- 📊 Basic hot water availability gauge
- ⚙️ Vacation mode functionality
- 🔧 Mode switching capability

**What reviewers complain about**

- 🐛 Constant connectivity failures and service outages
- 🔄 App repeatedly forgets registered water heater
- ❌ Requires re-registration multiple times monthly
- ⏱️ Frequent forced logouts and session expirations
- 📱 QR code scanning consistently fails

**Reported bugs**

- App loses water heater registration without warning
- QR code scanner fails to recognize valid codes
- Manual serial number entry rejected despite correct input
- Session expires within 15-30 seconds of login
- App crashes when attempting to set schedules

**Requested features**

- Real-time current water temperature display
- Hourly energy usage breakdown (not just daily/monthly)
- Simple on/off scheduling by time of day
- Temperature scheduling for specific times
- Data export capability


## Frequently asked questions

### Is Kenmore Smart free?

Kenmore Smart is free to download, with no in-app purchases.

### Is iCOMM Connectivity free?

iCOMM Connectivity is free to download, with no in-app purchases.

### Which has better reviews, Kenmore Smart or iCOMM Connectivity?

Kenmore Smart is rated higher. Kenmore Smart averages 4.5 out of 5 from 2.9K ratings, while iCOMM Connectivity averages 1.2 from 400 ratings.

### Do Kenmore Smart or iCOMM Connectivity have ads?

Neither Kenmore Smart nor iCOMM Connectivity shows ads.

### Which is updated more often, Kenmore Smart or iCOMM Connectivity?

Kenmore Smart ships an update every 2 months, and iCOMM Connectivity every 3 months. Most recently, Kenmore Smart was updated on November 6, 2026 and iCOMM Connectivity on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*