# MyKaarma vs First Group

The clearest difference is rating: First Group at 5.0 against MyKaarma's 1.8. MyKaarma's advantage is ratings volume (738 vs 5) and update cadence (every 5 days vs every 3 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

First Group holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: MyKaarma has 738 ratings behind it against 5, so its average is the more settled of the two.

MyKaarma ships an update every 5 days, First Group every 3 weeks. The most recent releases landed on September 24, 2026 and June 5, 2026 respectively.

## The numbers

| Metric | MyKaarma | First Group |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (738 ratings)](https://appshunter.io/ios/app/mykaarma/id1095490436/reviews) | **[5.0 (5 ratings)](https://appshunter.io/ios/app/first-group/id1538152070/reviews)** |
| Number of ratings | **738** | 5 |
| Positive reviews | 9.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 days** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 117 MB | 33 MB |
| Requires iOS | **13.0** | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [MyKaarma.com](https://appshunter.io/developer/953306323) | [FINANCE INSURANCE RESOURCE & SERVICES TRAINING, INC.](https://appshunter.io/developer/1538152069) |

## What reviewers say

### MyKaarma

[App page](https://appshunter.io/ios/app/mykaarma/id1095490436)

This app streamlines customer interactions for automotive dealerships. It facilitates communication with service customers via email, text, and voice calls, integrating with common Dealer Management Systems.

**Highlights:** Streamline customer interactions, Service appointment management, Vehicle servicing tracking, Email, text, and voice call communication, Dealer Management System integration

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great tool for daily use
- 👍 Useful for customer communication
- 🚀 Mobility and efficiency

**What reviewers complain about**

- 🐛 Constant crashes and glitches
- 🔋 Drains battery life
- 👎 Complicated and not user-friendly
- 🕰️ Slow performance and loading times
- 🔒 Frequent log-outs and need to re-login

**Reported bugs**

- Videos not uploading properly
- Redo button too close to resume button
- Notifications for other users' cars
- Inconsistent behavior after updates

**Requested features**

- Landscape mode for videos
- Ability to preview videos before sending
- Option to save login credentials
- Improved video quality and stability
- Better integration with other systems


### First Group

[App page](https://appshunter.io/ios/app/first-group/id1538152070)

Connect with your vehicle dealer for post-sale services like warranties and service contracts. Manage ownership programs and receive dealer updates. Streamlines service claims and enhances customer loyalty.

**Highlights:** Manage service contracts and warranties, Explore ownership enhancing programs, Streamline service claim process, Receive dealer announcements and specials, Enhance customer loyalty and satisfaction

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is MyKaarma free?

MyKaarma is free to download, with no in-app purchases.

### Is First Group free?

First Group is free to download, with no in-app purchases.

### Which has better reviews, MyKaarma or First Group?

First Group is rated higher. MyKaarma averages 1.8 out of 5 from 738 ratings, while First Group averages 5.0 from 5 ratings.

### Do MyKaarma or First Group have ads?

Neither MyKaarma nor First Group shows ads.

### Which is updated more often, MyKaarma or First Group?

MyKaarma ships an update every 5 days, and First Group every 3 weeks. Most recently, MyKaarma was updated on September 24, 2026 and First Group on June 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*