# ShotSpotter vs Genetec Mobile

The clearest difference is monetization model: Genetec Mobile at free against ShotSpotter's subscription. Genetec Mobile also leads on rating (3.1 vs 2.6). ShotSpotter's advantage is review sentiment (26% vs 14%) and ratings volume (144 vs 39). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Genetec Mobile holds the better App Store score, 3.1 against 2.6. Both are backed by a comparable volume of ratings — 144 and 39 respectively. Written reviews complicate that: 26% of ShotSpotter's written reviews are positive against 14% of Genetec Mobile's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on November 2, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | ShotSpotter | Genetec Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (144 ratings)](https://appshunter.io/ios/app/shotspotter/id1096820077/reviews) | **[3.1 (39 ratings)](https://appshunter.io/ios/app/genetec-mobile/id1434077217/reviews)** |
| Number of ratings | **144** | 39 |
| Positive reviews | **26.3% of reviews** | 13.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Subscription | **Free** |
| Size | 32 MB | 222 MB |
| Requires iOS | 15.0 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [SoundThinking, Inc.](https://appshunter.io/developer/1096351218) | [Genetec](https://appshunter.io/developer/393574513) |

## What reviewers say

### ShotSpotter

[App page](https://appshunter.io/ios/app/shotspotter/id1096820077)

This app provides real-time gunshot alerts to law enforcement, including precise location, audio, and incident history. It aids in safe and confident response, evidence collection, and case reporting.

**Highlights:** Real-time gunshot alerts, Precise gunshot location, Gunfire incident replay, Evidence search area mapping, Incident list and map views, Investigative Lead Summary reports, Customizable alert coverage areas

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Great when it works
- 👍 Fantastic resource for responding units
- 👍 Easy to operate
- 👍 Can hear live gun fire
- 👍 Good add on to system

**What reviewers complain about**

- 🐛 App is very slow
- 🐛 Too many bugs
- 🐛 Login issues
- 🐛 Credentials not verified
- 🐛 Audio fails to play on iOS

**Reported bugs**

- App is very slow
- Too many bugs
- Login issues
- Credentials not verified
- Audio fails to play on iOS

**Requested features**

- Different user interface
- Public access to app
- Neighborhood crime watch version
- Credentials for community members
- Color scheme improvement


### Genetec Mobile

[App page](https://appshunter.io/ios/app/genetec-mobile/id1434077217)

Access your Genetec™ Security Center system remotely, including video surveillance, access control, and ALPR. Coordinate security team responses and handle threats with a unified interface for managing incidents, alarms, and events.

**Highlights:** Access video surveillance, access control, and ALPR, Control PTZ cameras and view live/playback video, Manage door locks and access points, Handle license plate reads and hotlists, Manage incidents with Mission Control™, Receive push notifications for alarms and events, Stream and share live video

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ShotSpotter free?

ShotSpotter is free to download, with no in-app purchases.

### Is Genetec Mobile free?

Genetec Mobile is free to download, with no in-app purchases.

### Which has better reviews, ShotSpotter or Genetec Mobile?

Genetec Mobile is rated higher. ShotSpotter averages 2.6 out of 5 from 144 ratings, while Genetec Mobile averages 3.1 from 39 ratings.

### Do ShotSpotter or Genetec Mobile have ads?

Neither ShotSpotter nor Genetec Mobile shows ads.

### Which is updated more often, ShotSpotter or Genetec Mobile?

ShotSpotter ships an update monthly, and Genetec Mobile monthly. Most recently, ShotSpotter was updated on November 2, 2026 and Genetec Mobile on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*